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Testimonials from Previous Clients
2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002
"Very professional, yet friendly
very prompt on answering questions. Always followed up on queries; Jonni was very helpful and always followed up!" "Kept me up to date on the progress and made me feel very reassured. She (Molly) was excellent!" "Excellent follow-up, especially by e-mail. Always professional!" "Kept me posted on the status of my loan. All employees were very courteous!" "Jonni was very responsive
she promptly returned my calls with answers. I always felt like I was her only loan! Great service! I was also pleased with how fast our loan was processed at a great rate! Thanks for the great service!" "Kept us up to date on loan status through e-mails." "Everything that Jonni did was totally outstanding! Her e-mails were really excellent and timely. It was great being able to call and get right to her when I needed-never had to wait. Your website is excellent, I got the perfect rate and payment as promised. Working with Jonni was wonderful! This was the best experience I've ever had, over about 10 refi's in 17 years. Thank you so much for your help and wonderful service!" "Fast information via e-mail. I feel she worked very hard to close the loan." "Very helpful with answering any question!" "Jill returned e-mails and phone calls quickly and provided information requested. She was courteous and helpful. Keep up the good work!" "It took a little longer than I hoped, but all in all it went quite well, thanks to Molly." "Never failed to return a call or e-mail!" "The representative knew the product. I've gotten loans in the past where the rep. Didn't know anything
this was the most hassle free loan I've obtained!" "Lora went out of her way to deliver the loan documents, after hours when I came home from work. Where else could I find such service and satisfaction!" "Very rapid response to my e-mail questions even after hours and weekends. Loved the ability to sign papers on Saturday." "Linda and Dorothy were extremely helpful. Our loan was processed quickly and with great professionalism! Thank you!" "Nicole has excellent customer service skills-she is patient to explain questions to customers-very good at returning phone cals and follow-up." "I had the most efficient and most courteous re. Andi deserves a gold star!" "Millie went way beyond normal expectations to fund our loan in an impossibly short time!" "Molly was phenomenal from the beginning of our loan process to the close of escrow. She was extremely responsive and professional in answering all of our questions and concerns. In addition, she expedited the funding of our loan to accommodate our needs. Molly should be commended for her outstanding performance!" "All the paperwork was perfect.. really helped to understand the numbers yesterday. I'm still amazed how you make everything go so well on such a detailed process. You've done such a wonderful job on this, smoothest and easiest refi I've ever done. Thank you so much." "
I appreciate the ease in which everything took place." "Molly was very prompt in answering any inquiry that I had regarding the loan. Whether it was a phone call or e-mail, she always got back to me within the same day!." "Andi was wonderful to work with. Always professional, with added touches of warmth and humor. She went out of her way to make sure everything was completed on time, even when I was being inconvenient. I will look for her personally when I next need to finance my home. It was flawless." "Timely follow-up, made extra effort to accommodate us. Able to answer all questions. No hidden cost." "Kept us in the loop. Worked with us to clear questions and items on the credit report." "Very prompt and courteous service. Molly answered my emails and voice mails very promptly
Just keep doing what you are doing!" "The speed of process from internet application through loan doc signing. Extremely convenient." "The staff was very informative and helpful through the loan application process." "Wow! Great, excellent work. Perhaps other companies can learn enhanced methods and processes from you organization regarding overall effectiveness, performance and efficiency." "
We also would like to thank you for such a smooth refinance process. We were impressed by the speed and efficiency of this close compared to other loans we have closed especially considering the volume of activity at this time." "Personalized and prompt service. Molly and Millie were great. I would, and have, recommended your services to others." "Molly and others overcome mistakes by my subordinating mortgage lender. Extremely helpful. Linda [was] very helpful [in] choosing a loan program." "Molly was great, very informative - very helpful." "Keeping me informed using phone calls and e mails." "Andi was very pleasant, thorough and knowledgeable. Took a serious interest in my loan!" "Great communication, speedy service, nice people! Thanks." "Promptly returned messages." "Quick, smooth transaction. No Problems." "Ms. Razo was always pleasant." "The CSR was quite courteous and tried her best to answer any questions or resolve any issues with loan processing." "Jill, my loan person demonstrated exceptional customer service throughout the process. Very effective and personable, great balance." "We were very happy with Molly's very quick responses to our 3-mail questions!" "Yes, responding promptly on my needs. My application processed immediately and someone called to follow up. Thanks a lot for doing better job." "Pam & Millie are the best in their respective areas. Aimloan.com is very fortunate to have these professionals." "Pam always returned calls and email - thank you." "Both Linda and Jill were great, like always" "Dorothy was there with answers when I needed them." "This is the 3rd time I have used AIM Loan and still, the service and competence level is amazing. Lora is a huge asset to your company
Thanks for a great
service." "Molly was just fabulous! Her expert knowledge and expedient responses to our questions were exemplary. This was the most hassle free home financing we have ever
experienced. Thank you again!" "Lora was a pleasure to work with. Very patient and friendly!" "Lori was always very pleasant, responded promptly and very courteously, by email and telephone." "My husband and I were very pleased with the smooth handling from A - Z." "Yes, they were attentive and responded to my calls on questions promptly, Lori and Linda were both pleasant to work with as well." "Molly is very professional and responsive to any inquiries, courteous, friendly and followed up on issues promptly.. aimloan redefines the experience of
refinance.." "I was just impressed with the timely answers and overall services!" "This is the 3rd time we to refinance a loan and the 3rd time w/ Molly - She knows her facts and gets the job done right the first time - Thanks again Molly!" "Jill does a great job!" "Kept us up to date + kept things moving in a timely manner. Closed loan faster than any other lender!" "Very kind and prompt." "Pam was knowledgeable, honest + courteous." "Extremely nice, fast responses, knowledgeable, pleasant to talk to, and honest about the time frame." "Jill was helpful and I am going to obtain a loan from AIM again. A repeat customer is a satisfied customer." "Lora got back to us in a timely fashion when e-mails or phone calls were made." "Julian was extremely patient in his explanations + that was most reassuring. Andi kept me informed of status as my application moved along." "I was very pleased with Aimloan's staff. They responded quickly and positively to my requests and questions. Because of their efficient service it made closing
with Aimloan enjoyable and fast. I would highly recommend Aimloan to others for purchases and refinances." "Dorothy was always very responsive in getting back to me
The process was very simple. It was great." "When I had a question, Jill had a complete and understandable answer." "Lora was wonderful! She kept us informed all along the way. She is great about returning phone calls, she's professional, she's pleasant - al all around great
person to work with on a loan transaction
We had used you in the past and you are consistently (and Lora particularly) are great. Thank you." "Returned calls promptly. Helped me solve system problem with ease." "Friendly service when I called." "Jill did all my special requests & always kept me informed." "Pam was always pleasant even if I wasn't." "Molly is very professional & a great person to deal with. You're very lucky to have people that good on your staff. I have no complaints. We had perfect
service!" "We saved money and got excellent service. Andi was great and so was Khola. They both made this a stress free experience for us. Thank you! We have told lots of
friends." "Pam stayed on top of everything." "Lori was very friendly and helpful." "Phone calls and emails were always promptly returned. I was kept appraised of the status of my loan on almost a daily basis." "Julian was the most knowledgeable consultant that I talked to while I was shopping for a loan." "Molly keeps me informed of the loan status even as she is away from her office." "Jill made me feel like I was working with a person rather than a corporation." "Always answered e-mails in a timely matter." "Fast, Courteous, Honest service. Jill and Khola are great!." "Applicants should not be required to figure accurate impounds for taxes & insurance. This info is available to your escrow officers. I had to do this myself
(twice) before it was accurate." "Molly answered all emails and calls quickly. Filling out the application, rate lock, and other communications online made the process very easy. If interest rates
drop again, you'll hear from me for another refinance" "Dorothy provided constant updates. I never felt that I had to "chase her down" for information" "Quick service" "I didn't know a Refi could be so easy" "Answered questions quickly and accurately." "On the ball throughout the entire process." "I didnt know a refi could be so easy" "Very prompt answering emails - many times in minutes." "Katy was the best. She kept me informed and always returned my calls."
.Katy was a pleasure to work with thank you." "Katy was very pleasant, responsive and a joy to work with." "Molly was terrific, fast, efficient and always pleasant" "
Andi was great to work with on my refinance. She was always friendly and informative she was a pleasure to deal with." "Molly is extremely efficient, professional, and a pleasure to work with." "You were very polite and easy to talk to." "Dorothy answered my emails promptly and her phone courtesy is the best." "
Quick service, friendly people
.Jill is wonderfull!!!" "Pam made sure everything was ready to close before we went on vacation, she only had 9 days and did it with no problems" "Helpful and friendly" "AIM Loan and your personal diligence came through and exceeded my expectations tremendously." "
The whole process was very painless." "I couldnt begin to say enough good things about Amy. She made the whole experience wonderful. If only more companies
treated you this well! "
Katy was always very friendly and pleasant to work with." "
My expectations were surpassed
.amazing that submitted my on-line application on Tuesday, signed papers on Friday, Loan funded on
Monday
very, very impressed" " Your working attitude earns my respect" "Katy was extremely knowledgeable about my loan." "Molly was terrific, Made sure any questions got answered promptly" "It has been a pleasure working with you and I appreciate the fact that customer satisfaction is an obvious priority with you." "Andi was very helpful and was able to quickly and efficiently complete our loan" "Kept me very informed of status of loan and answered questions right away
Process went very smoothly
Great experience - fast and easy." "
Helped in locking my rate even though I had locked prior." "
Everything was great." "
Jill overall did an outstanding Job!" "
Excellent customer service." "
I believe that Andi went out of her way to insure that I received the best possible service. Im very pleased overall." "
Great rates, great service. Thank You!" "
Andi always seemed happy to talk to me and answer question." "
Lori was always helpful and kept us up to date." "
Molly returned calls promptly and kept me updated without having to ask." "
Molly and everyone I deal with were fantastic." "
Dorothy was courteous and efficient." "
Thanks for all your help Katy
our recommendations of you and aimloan.com to your superiors for us. Being self-employed is a real pain when it comes to home loans. You help make it happen a lot easier than previous lenders have." "
Every step of the loan has gone smooth and according to our schedule which was very important to us. Therefore, we would like to thanks Linda and specifically Lori for all there help. We are indeed very Pleasantly Surprised." "
Pam was great from start to finish." "
It was truly a pleasure doing business with AIM. The process was smooth and my contact was prompt and courteous with every reply. Weve done a few home loans and I think that this one was the very best." "
I really likes working with you guys, and because I was also referred by a friend, I felt a good amount of trust when applied." "
Very efficient in e-mails
Professional." "
Everyone was helpful. Linda answered a number of questions I had. Molly was quick to reply to my email request." "
Thank you for the easiest re-fi that Ive ever done. I put it off for so long because I just didnt have time. This was a piece of cake." "
Andi is great!" "
I thought Molly was an excellent person to deal with. Very happy with her dedication to hard work." "
Pam was very upfront about the fees and closing cost, thus no surprises." "
It just seamed like Pam was always on top of everything, in fact She was ahead of the game. We never had to wait on her." "
Polite and Friendly." "
Wonderful service will refer friends. Thank You!" "
Lori was a pleasure to work with. The entire process was easier than I imagined. I would definitely recommend AimLoan to my friend and family." "
I was very pleased with the service and attention that I received from Andi. I have refinanced before and never has my refinancing been handled in a more timely and professional manner. Andi answered all my questions and was very pleasant to deal with. I would recommend Andi to my friends and family if they were interested in your companies services. " "
Molly was great through the entire process. She returned calls answered question promptly, and very pleasant to deal with." "
You have made this whole transaction so swift and smooth." "Amy always kept us informed and made sure everything moved as quickly as possible." "
I am very happy with the short period of time it took to complete the transaction, it really reduces the stress associated with refinancing." "
Lock program up to 9 pm on the internet was very helpful. Having the notary travel to your home was wonderful and helpful feature. "
Katy was very attentive to our needs. She responded promptly to the phone inquires and never made us feel that our questions were inappropriate or silly. She is a valuable asset to your organization." "
I was treated professionally and nicely by Pam, and she was very prompt to respond to my questions. I liked her style a lot." "
Molly was extremely helpful." "
I particularly liked the fact that the appraisal process was timely." "
All round good service, nice and courteous. Very helpful. I will defiantly come back! "
Pam was great! She worked with my schedule." "
Katy was very responsive and courteous." "
Pam was thorough, knowledgeable, patient, responsive, and pleasant." "
Jill was very very friendly, and helpful." "
This was the most pleasant mortgage process my wife and I have ever experienced. Thank You." "
I explained in the very beginning to Katy, that I was very green when it comes to re-fis. She was very helpful, even with my mundane requests." "
Lora did a nice job in resolving last minute problem that occurred in the final approval of my loan." "
Refinancing my loan was unbelievably pleasant, fast, painless, easy and stress free experience! Beginning with my first phone call to AimLoan with the loan officer Linda who was incredibly efficient and knowledgeable. Andi who served the loan was equally capable, and nice. Your service is excellent." "
Pam always took time to answer all my question." "
Excellent! Highly Satisfied. Thanks." "
Jill was fantastic! She always was there to take my calls or emails, if not she returned the call within and hour. She kept me informed of the loan status at all times I never was "in the dark" as to were my loan stood. Start to finish 14 days great job!" "
Pam and Linda were very helpful. They answer all our questions promptly and understandably." "
Katy was very friendly and answered all our questions in a timely manner. We were very pleased with her help." "
Dorothy was more than helpful and always fallowed up on my loan." "
Molly was extremely helpful, she said she would close my loan in two week and followed through. Thats something you dont always find in real estate transaction." "
We were impressed by the handling of the documents, the notary coming to us for signing docs and accommodating our complicated working Schedule." "
Both Linda and Andi are top notch people. They are good at their word and timely in their responses, these are rare commodities in todays world of lenders." "
Everyone was efficient, pleasant, and handled my loan application and process exactly. Jill and Linda answered all my questions in a timely manner." "
I would like to thank Katy for brilliant service." "
Pam assisted me in finding out about a discrepancy in my credit report, and notified the credit bureau of the wrong information. This was very appreciated. This refinance was very easy and stress-free. I was able to do my part on my time rather than during regular "business hours." I would recommend AIMloan to others." "
Excellent follow through and communication." "
Very impressive service! Three weeks from start to finish. Andi provided great service. We will recommend AIMloan to everyone. This was absolutely painless- a great deal." "
. Jill always returned calls and was especially courteous." "
Lora and Ted were responsive and friendly, I wish you all the best." "
Pam handled our loan with courtesy and professionalism. We were also impressed with being able to sign our papers at home." "
The straight forwardness of the web-site is a big plus. Its easy to use and access rate information is available immediately with out having to provide personal information. It is defiantly an honest and open feeling that someone isnt trying to hide something or pull a fast one. Katy was great! She always kept me informed of what was going on every step of the way." "
Prompt email communication and complete answers." "
Lori was extremely pleasant and friendly. She always made me feel as though my loan process was important to her. I cant imagine it getting any easier. Ive done it the old way with mixed results in the past. This was great." "
Wonderful website, I love the efficiency." "
Ms. Molly was helpful in completing the paperwork in a short time due to my second mortgage that I intended to keep. The service and communication was extremely good and fast." "
Lora was great!" "
Jill helped me all the way through. She was simple fast and clean out. This is the way we all want it. Thank You." "
Your website was very informative, user friendly, and convenient
I will refer Aimloan to my family and friends." "
I am very pleased with your service, Dorothy and Linda provided." "
Everything was just right." "
I recently refinance my home. Linda was my loan officer and Andi service the loan, both women were so professional, trustworthy, intelligent and excellent at their jobs. They made the process so pleasant, painless and quick." "
After trying to get a loan through 2 other brokers, I finally came back to AIMloan. You were the first company who worked with me to resolve problems with qualifying for a loan." "
Katy was outstanding. I have not received such prompt, professional, and efficient service in a long time. Keep up the good work." "
Molly was professional and treated our refinance as if it was her 31 priority! We dealt with another Internet lender prior to Aimloan.com and they made the process painful. I have already recommended your company to others. We are so pleased with the quick turnaround and low fees. "
Very pleased on your service. Amazed on how fast the whole process took, Andi was a pleasure to work with. I would and have already given your website to friends." "
Lora was incredibly wonderful to work with. She was helpful, available and went above and beyond to assist and keep us informed. She is a real gem." "
The convenience was great! You could do the entire process without ever leaving your home. Direct email contact with your rep makes the process more comfortable by keeping up to date better." "
I am a satisfied customer who would recommend your company and service to anyone. The rates and fees were up front and consistent, and the process was smooth and easy. Thanks." "
Processing from start to finish was quick and I didnt even have to leave my house to sing documents. I like that!" "
Im in the mortgage business and it was refreshing to speak with Linda who could exprese herself, made sense, knew what she was talking about, and didnt try to hide fees and charges." "
Katy has done a magnificent job in babysitting my loan application and replied promptly to all e-mails. I was a bit nervous using a company I found on the internet, but your friendly assistance is wonderful." "
Lora was prompt and informative in her response to questions. You provided an exceptional mortgage loan service." "
I would like to thank Katy, she provided me with the best service." "
Molly was awesome. Her average response time for message or email was less than 15 minutes." "
Lori and Julian made sure my questions were answered thoroughly, Lori contacted us very regularly and kept the process moving quickly." "
Rates and fees are very competitive." "
Ive refinanced twice before but this time was much quicker and more convenient. Everything went according to the description on the website, both schedule and cost. It was reassuring to be able to call someone rather than rely completely on a website." "
Katy was very pleasant and answered all my question
.keep up the good work!" "
Jill was very helpful and attentive, She made the process very painless." "
Lora was always friendly and very helpful. She made me fell very comfortable asking all my questions." "
Very informative and helpful. Highly knowledgeable and educated in field." "
Both Julian and Jill are an asset to your organization, they are very favorable opion of this whole transaction." "
Katy was very professional, efficient and pleasure to work with. She in the #1 reason among many that I will recommend Aimloan to others." "
Quick response and provided status on a regular basis. Easy to reach." "
All employees I had spoken with were very courteous and answered my concerns and questions." "
Linda and Andi were very helpful. They always treated me like a friend and went out of their way to get me through the process of closing my loan. Thanks" "
Very good service, especially being able to sign on weekends." "
Linda was knowledgeable about my circumstance and told me that I could refinance on my salary. I didnt think I could. And I did it in 21 days as promised." "
Katy was very responsive. She kept me updated on my loan status, and got back to me promptly When I had questions." "
Linda my loan consultant was working after hours to give me conformation of lock in." "
Jill was always at her desk and willing to answer all of my questions. I never had to leave a message, and wait for a return call." "
Andi was most helpful and responsive to adjustments throughout the entire process." "
We are very pleased with the experience. Every thing was very smooth and timely." "
My loan officer was very pleasant to work with. She personally did a good job." "
Lori was always there to answer the phone and my questions." "
Linda and Katy are to be highly recommended, they answered emails and phone calls immediately when we had questions or comments." "
Katy was great! She was very easy to work with and answered all my questions promptly." "
Linda, and Katy are to be highly commended for their services." "
Julian was knowledgeable and accommodating." "
Both Linda and Lori were absolutely wonderful! They were informative and friendly and prompt. Going through escrow is never easy, but they made the process
completely comfortable. Thank you so much!" "
We were very comfortable with the straight forward business and honesty of the estimates and numbers." "
Mollys help with getting some papers notarized by your notary was greatly appreciated. Thanks also to your notary." "
Julian and Molly answered all questions even if I had to ask them more than once!" "
Andi was remarkable. Not only did she remember to call me with updates, but she took the initiative to contact my credit union for information even after I
volunteered to contact them myself. She was extremely efficient and friendly at the same time. This is something you dont normally find with lender agents. Because of Andi, and the great
experience I had, I will recommend all my friends to use AIMloan." "
Lori was tremendously helpful, she answered all our many questions and kept us informed throughout the process." "
Both Julian and Dorothy were very helpful and on target all the way." "
Jill was continually helpful and went out of her way to keep me in the loop and to expedite the tloan process." "
Linda and Katy were the best on being Helpful and prompt on e-mail or phone calls. We had just been mishandled by a loan expert who we really feel dropped
the ball, and wasted a lot of valuable time." "
Dorothy was helpful throughout the lending process, she did a great job." "
Pam kept me up to date on everything!" "
Quick response!" "
Your lock day for refinancing is 21 days. It is the fastest in the U. S. at a very busy time for Loan Company. Ill absolutely recommend you to my
friends." "
Linda and Lora were very responsive and answered any question I had both were customer oriented and really made me think I was on the right track to closing
me loan." "
Jill was extremely responsive, particularly to e-mail, which is a very efficient form of communication." "
We moved to to So. California from New England. After purchasing a beautiful builder/developers model home, we were referred to their lender. The
arrogance of the lender was too much for us. The Internet search began and I found AIM. From that moment on, Lori did everything for us. She managed the escrow company, the builders sale people
and all scheduling. After closing on our east cost home, the drive began. We were caught in a blizzard in VA. Lori kept in contact by phone the whole time. She was on top of everything. I could go on
and on about the customer love that this one employee of Aim gave to my wife and I." "
Pam was very nice, helpful, and always returned my e-mails quickly." "
Both Jill and Khola were extremely friendly and Helpful. We had a wonderful experience with Aimloan. I highly recommend their service and will not hesitate
to use them again." "
Andi stayed on top of our file and responded quickly and effectively to e-mails." "
I was just very pleased with the service that Pam provided." "
Pam was patient Knowledgeable and pleasant." "
Molly was efficient, prompt and accurate." "
Katy was very very knowledgeable, helpful and prompt." "
We were extremely satisfied with the service provided by Katy and Aimloan. Everything was completed in an incredibly short amount of time. After having bad experience with other loan companies, Aimloan and Katy provided the service that we have long to expect, and certainly appreciate. I have and certainly will continue to recommend Aimloan to my friends and family." "
Everything was done prompt. Katy replied to all my emails within hours." "
I thought my loan lock had expired because of problems with finding an appraiser in my area, but to my surprise Lora, told me that my lock had in fact been extended. I thought that was really cool." "
I am a R.E. professional and appreciate how difficult a refi can be. However I appreciate the ease availability of info and convenience (not to mention the rates) associated with my refi. I cant say enough good things!" "
Pam was very informative and on top of the process." "
Your customer service rep was very thoughtful explaining the pros and cons of different types of loans. She was also very prompt to rely back." "
We moved along quickly and the process was easy to use." "
Lora was always friendly, courteous and worked with me to get my loan processed. I was extremely pleased with everything from your daily rates and updates on your website to the notary that came to my home. I would highly recommend your company to all my friends and family." "
Jill always promptly returned all my e-mail and phone calls." "
Ted expedited the process by handling some of the info over the phone, which allowed me to lock in at a low rate that same day. Katy responded to my repeated inquires, always remaining helpful and friendly." "
Linda and Molly were terrific! Any questions or concern that I asked was responded to Quickly. It was a pleasure dealing with them." "
Jill, Thank you for your help." "
Lora answered every e-mail I sent with specific answers. I was kept up to date on the status of my loan without calling. I am very pleased with the process." "
The quick response and the updating of my loan status pleased me." "
I was very impress with Pam expedience and professional casual attitude!" "
This was a rapid transaction, I especially like my notary coming to my home to close the loan. Very convenient." "
Katy, helped me maximize my loan amount by working with our credit report." "
Lora was just awesome. She was always there to answer all my questions and concerns." "
Katy was very professional. She kept me up to date on progress, and I will defiantly return because of the service." "
I am very pleased
Thank you! Katy was very efficient and did a great job." |
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