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"Rita's friendliness was an added bonus to a "usually annoying" process. We appreciated her constant updates. We never had to wonder what was happening."
Richard & Suzanne, Long Valley
November 29, 2004

"Melisa was in continual contact with us. She made a difficult situation seem a whole lot easier."
Richard, La Mesa
November 29, 2004

"Very professional and friendly at the same time. Answered our questions and made us feel like our business is very important to them. Returned our phone calls promptly. Both Rhonda and Miguel are awesome!"
Walter & Anna, Riverside
November 23, 2004

"Miguel was extremely helpful in completing our loan application over the phone. He was very professional and easy to talk to and was not pushy. I trusted him instantly. Melisa was always on time in answering my questions by email or a phone call. Overall we were very pleased with their services. We give them our highest recommendation."
Cesario & Sonia, Chula Vista
November 22, 2004

"Overall I was very pleased with Aimloan.com and their handling of my loan. They were very courteous and answered all of my questions in a quick timely manner. I would use them again and will recommend AimLoan.com to my friends."
Gabbard, Tallahassee
November 22, 2004

"Rhonda and Linda were swift and responsive to questions I had concerning my loan. It was a pleasure working with these two courteous and professional ladies."
Allan, San Diego
November 22, 2004

"Linda and Rhonda performed above and beyond our expectations and we are now living in our dream home. They kept us informed at every step. Both are excellent at their jobs!"
Ronald & Paula, San Marcos
November 22, 2004

"Initial introduction call and email were very good."
Gregory & Pauline, San Diego
November 22, 2004

"Paul responded to my many questions quickly and professionally."
Margaret, Pasadena
November 18, 2004

"Kept me up to date on the progress - made it very easy."
Gary & Gail, La Mesa
November 17, 2004

"Returned calls and e-mails. You have a great staff!"
Salvador, Chino
November 17, 2004

"Kept me informed and openly answered my questions."
Daniel, San Diego
November 13, 2004

"As I mentioned before, I am really impressed by the service that you (Michelle) have been extending to me!! I am sure that AimLoan will.com gain a lot more customers in the future!!. Regards"
Masuki & Daniel, Tustin
November 9, 2004

"First of all, on behalf of my family I like to thank Melisa and AimLoan.com for your excellent customer service in processing my loan. I can't thank you enough. I will not hesitate to give AimLoan.com my utmost recommendation to my family members and friends if opportunity arises."
Cesario & Sonia, Chula Vista
November 5, 2004

"I wanted to let you know how pleased we were with the work that Michelle did on our behalf. We recently purchased a home in Moorpark, California. As the Builder chose the Title Company we did not have a choice. On several occasions the Title Company was non responsive and at times appeared to be non productive and barely capable. Michelle was patient and persistent. She was diligent in obtaining our approval through the process and communicated with us every step of the way. We realize it was a complicated closing but Michelle made us feel at ease every step of the way. We are very happy we chose AimLoan.com for our lender and Michelle made it all worthwhile. I will recommend AimLoan to all of friends I have should they need such services."
Tracy & Michelle, Moorpark
November 3, 2004

"Shabnam was great. Very helpful and called me back immediately. I was impressed."
Mark & Juli, Fresno
October 13, 2004

"Returned phone calls in a timely manner. Very helpful for my needs."
Kimberly, San Diego
October 13, 2004

"Jay took the time to walk me through the internet application and gave me a locked in rate all in the same day. Lora was prompt, informative, helpful, courteous, and had an eye for detail. Thank you."
Richard, Livermore
October 13, 2004

"Lora was extremely efficient, courteous and friendly through the entire process. I have already recommended her to several people."
Rica, Oceanside
October 12, 2004

"Vince was extremely friendly to start my loan process. Paul processed the loan efficiently."
Vishwanath & Yashoda, Oak Park
October 5, 2004

"Rhonda was very effective and responsive with respect to all deliverables and communications."
Mark & Flore, Escondido
October 5, 2004

"Linda & Rhonda stayed on top of everything! Every question or concern I had was answered with true professionalism! Great job, I would recommend to anyone (A++ Grade)."
Kevin & Tami, Hesperia
October 5, 2004

"Shabnam was a pleasure to work with. I was amazed that I never had to leave a message! Can't beat your combination of low rates and friendly service."
Brenda & Eddie, Costa Mesa
September 29, 2004

"What you said is what you got! No hidden fees!"
Steven & Alice, San Marcos
September 23, 2004

"Fast and smooth loan process with no problems what-so-ever."
Edgar, Sacramento
September 20, 2004

"Excellent follow-up. Exceeded my expectations!"
Kristi, Chino
September 17, 2004

"Paul provided excellent service during our entire loan process - from initial application, to approval, to final funding. He was very thorough, professional, courteous, helpful, and responsive. He provided all the information I needed promptly and efficiently and worked hard to accommodate all my requests. I could not have asked for a better loan agent or for better service!"
Pravindrajit & Anuradha, Union City
September 10, 2004

"Extremely friendly at the other end of the phones makes all the difference!"
Alan & Nancy, Escondido
September 8, 2004

"Very honest and straight forward. No hidden fees. Said and did what she said she would. I was very pleased with Melisa and AimLoan.com. I would refer anyone who is looking for a loan."
Steven & Alice, San Marcos
September 7, 2004

"Both Linda and Cirila were great to work with. Linda saved me time by using info from a previous loan!"
Robert & Susan, San Carlos
September 7, 2004

"Extremely friendly and pleasant!"
William & Linda, San Diego
August 31, 2004

"My processor, Melisa, was so very prompt at returning messages and questions. That was very empowering for me… someone who initially felt very overwhelmed with this process. Thanks a lot!"
Carol, San Diego
August 31, 2004

"Consistently prompt, courteous and informative service! I came to AimLoan.com because of the low rates. Now I will refer AimLoan.com to others because of the excellent customer service."
Howard, Oakland
August 30, 2004

"Faxing a copy of my credit report to me enabled me to notice and rectify an error that affected my loan application."
Henry, San Diego
August 26, 2004

"Jay was our first point of contact and seemed knowledgeable and very courteous. Melisa then took over and she was also very helpful throughout the process."
Melisa, San Marcos
August 26, 2004

"You guys are awesome! Drew up docs in 7 days … 8 days later UPS delivered my check!"
Jose & Lucila, Riverside
August 26, 2004

"Fast, overall service!"
Marcelino, San Diego
August 23, 2004

"Melisa was very friendly, honest, direct in her responses that let us all know where we were in the process and what to expect next… from start to finish."
Craig & Gloria, San Carlos
August 23, 2004

"Very easy process. Easiest loan process I have ever went through. Low stress!"
Steven & Angela, Rancho Santa Margarita
August 23, 2004

"Their tone and enthusiasm made me feel good about using AimLoan.com!"
Roger & Gail, Novato
August 20, 2004

"Great online processing!"
Jennifer, Napa
August 20, 2004

"Thomas, what time did you have to get up this morning to do this for us? We truly appreciate your going beyond your usual duties to fund this loan so early… Thank you!"
Jane, San Diego
August 20, 2004

"Linda is always extremely helpful. I feel like she is my personal Loan Officer. I've used AimLoan.com several times for purchases and refinances. Rhonda was also great!"
John & Holly, San Diego
August 16, 2004

"Khola was able to be flexible with my loan application. He "played" with the numbers until we had a rate and point that suited me. He has a pleasant and calm manner that made the process clear and simple. He explained things well. Cirila was easy to get a hold of and was responsive to my questions."
Peggy, Santa Monica
August 16, 2004

"Paul got back to me very quickly! I have recommended my friends to Paul!"
Andres & Deborah , Rialto
August 16, 2004

"Paul was a tremendous help! He is an excellent customer service rep. He took care of all of my needs and questions. He was fantastic."
Scott & Julie, Temecula
August 13, 2004

"Rhonda, thank you! We are very appreciative of the help AimLoan.com provided to us in this Refinance process. Personally, I feel lucky to have you assigned to our loan. You were very thorough and FAST!. I will have no problem referring my friends and co-workers to AimLoan.com. In fact, I have already done one! I might also tell them to see if they can get you as their loan specialist."
Benny & Veronica, Simi Valley
August 11, 2004

"Paul, I want to say "Thank you" for making my refinance the smoothest financial transaction I have ever had! I have purchased 3 homes and refinanced another 4 times. You have been such a pleasure and your professionalism and follow thru certainly deserves merit. Please convey my personal thanks to everyone involved in expediting my loan so efficiently."
Elba, Temecula
August 11, 2004

"Paul, thanks for your excellent service during the entire loan process -- from initial application, to approval, to final funding. You were very thorough, professional, helpful and responsive. You provided me all the information I needed promptly and efficiently and worked hard to accommodate all my requests. I could not have asked for a better loan agent or for better service…I appreciate your help."
Pavi & Anuradha, Union City
August 11, 2004

"Shabnam, it has been a pleasure working with you and I have to say how much I appreciate being able to reach you live almost every time I called (and I called a lot)!."
Brenda, Costa Mesa
August 9, 2004

"Eric, we were very pleased with the service, response times and the manner in which you handled our loan application. Working with you was actually very pleasant. I have already recommended your services to a few people as the rates were very competitive and the service excellent in our book."
Kenneth & Bonnie, Northridge
August 3, 2004

"Paul, from Day 1, you have been incredibly responsive and knowledgable and friendly and professional. You are a real credit to AimLoan.com!"
Howard, Oakland
August 3, 2004

"Rhonda, you're the BEST!!! Thank you so much for all your hard work on this loan -- we really appreciate it!"
Susan, San Diego
July 28, 2004

"We've used AimLoan.com twice and you're unbeatable. There are hundreds of lending companies and most of them are not sincere to the point that they mislead information. AimLoan.com does things professionally and with really fast service."
Amir & Angela, Vallejo
July 28, 2004

"Very pleasant and seemed to care about my loan ... Cirila kept me up to date on major changes."
Chris, Pico Rivera
July 26, 2004

"You are so wonderful! I have never dealt with anyone in your field that responds so quickly."
Kristi, San Bernardino
July 19, 2004

"Lora always answered my email questions promptly and was always nice, even when I kept asking questions."
Michael & Lisa, Apple Valley
July 14, 2004

"Quick response!"
Bradley & Margery, Rancho Santa Marg
July 9, 2004

"No matter how small our question was, Jill always responded ASAP and she was super informative. By phone or email, she was terrific!"
Richie & Margit, Los Angeles
July 9, 2004

"Linda went the extra mile to keep me to get me the rate I wanted. Thanks Linda!"
Loy & Kim-Mien, Westminster
July 8, 2004

"Jill & Khola were very professional and direct, yet nice and accommodating … also good listeners!"
Marietta & Reynold, San Diego
July 7, 2004

"The overall service was great! Any time I had a question I received an answer right away."
Douglas, Twentynine Palms
July 6, 2004

"Thanks for the good news. We couldn't have done it without all your help! We really appreciated your attentiveness and professionalism throughout the entire process."
Craig & Gloria, San Carlos
June 30, 2004

"Both Vanessa and Linda did excellent work. I have done a lot of financings and I recommend Aimloan.com to everyone. I have now done three loans and two of my recommendations did loans too. All are satisfied. I worked with Rhonda on my first loan and Vanessa on the last two. Aimloan.com has a great team and the persons I worked with (including Linda) are to be commended. Thank you!"
Chuck, West Covina
June 30, 2004

"Fast response to questions!"
Edward, Bakersfield
June 28, 2004

"Good interaction with Rhonda. Prompt replies to calls and e-mails."
Edward, Martinez
June 21, 2004

"Quick Response! Felt like she really cared!"
Enrique & Goretti, Moorpark
June 16, 2004

"Everyone was very helpful and knowledgeable. For us, anything to do with loans is very high emotions and stressful and this transaction was very smooth and painless."
Brian & Kari, Sonoma
June 14, 2004

"You are PERFECT!"
Clarisa & Maurice, Garden Grove
June 10, 2004

"We had a great experience re-financing with Aim. This was not our first time. We always check out other companies and end up again with Aim because of competitive rates and streamlined process. I was amazed that we were able to complete every detail by e-mail and fax! Awesome!"
Jody & Michael, San Diego
June 9, 2004

"Vanessa was very pleasant. I changed my mind many times - but she never lost her patience with me."
Martha & Fernando, Chino Hills
June 7, 2004

"Enjoyed timeliness of appraisal and document notary. Pleasant stuff - efficient."
Britta, San Diego
May 6, 2004

"Made refi process fast and simple! Very happy with service - will recommend to others!"
Barbara, San Diego
May 6, 2004

"Great rates! Vanessa was very responsive and helpful."
Rodney, Fallbrook
May 7, 2004

"Shabnam handled our transaction very efficiently. She was always aware of the status, and advised us of any delays or issues needing our attention. The ability to communicate by email with our CSR and obtain information, reports, etc. via email was very helpful, especially outside the 8 to 5 business day."
William & Lynne, Palm Desert
May 11, 2004

"Millie provided a great first impression. Andi was great getting the loan through."
Thomas & Saeko, San Dimas
May 11, 2004

"Jill, I would like to express my gratitude for everything you did to help us get a loan. We really appreciate your patience and prompt responses, and knowledge of what's going on. We're looking forward to do business again with you. Thank you, thank you so much to you & Khola. The staff in your company, you & Khola, are very efficient, competent, and very helpful. I hope your company is aware what great employees they have!"
Marietta, San Diego
May 19, 2004

"Courteous, generally prompt regarding call backs."
Steven & Stacey, Thousand Oaks
May 25, 2004

"Interest Rates were very competitive. Also notary at home made it convenient."
Aptin & Shzel, Roseville
May 25, 2004

"Always able to reach my loan rep, Jill, rather than endless voicemail!"
Craig, Palm Springs
May 26, 2004

"Appropriate and timely communication throughout the whole process."
Jon, San Diego
April 29, 2004

"Lora provided outstanding service in processing my loan. She was always friendly, polite and helpful. Twice I called to leave messages after 7 p.m. and she was still working. Time was critical for us and she continued to process our loan rapidly, made extra calls at the end to try and ensure our loan would fund on time, and called me with updates. She really did an excellent, excellent job."
Dan, San Diego
April 29, 2004

"Excellent communication with Vanessa and Linda. Very prompt response."
Charles, Creston
April 27, 2004

"Jill was fabulous. She kept us updated constantly, followed up instantly on every question and concern and was always friendly and a real pleasure to work with."
Paul & Dede, San Francisco
April 26, 2004

"Jill always answered her phone, it never went to voice mail."
Craig, Palm Springs
April 26, 2004

"Professional and prompt."
Raymond & Patricia, Bridgeport
April 21, 2004

"Completed my loan in a timely manner."
Robert & Anna, Santee
April 19, 2004

"Rhonda was very helpful in every step!"
Tony & Ling, Montebello
April 16, 2004

"Very responsive. Very nice and helpful."
Steven & Judy, Westminster
April 16, 2004

"Quick responses to all questions. Good follow up on all issues. Satisfied once again with AimLoan.com."
Alon & Efrat, Los Angeles
April 16, 2004

"Everything was done when I was told it would be!"
Stephen & Linda, Santee
April 13, 2004

"I have told several people how much I have appreciated AimLoan.com. Everyone I have encountered has made me feel my business is important. I look forward to a healthy relationship and will continue to recommend AimLoan.com."
Robert & Lillian, Riverside
April 6, 2004

"Easiest and most hassle free process I've ever been through!"
Kristi, Chino
April 6, 2004

"Answered questions promptly and closed Escrow on time!"
Bach & Mai, Placentia
April 6, 2004

"I thought everybody was very helpful every time I placed a call or had a question."
Michael, San Diego
April 1, 2004

"Melisa, thanks for your great service and follow through. This is the second transaction with AimLoan.com and both have gone seamlessly. You and your company have been a pleasure to work with."
Tom, San Diego
March 31, 2004

"Rhonda was such a pleasure and treated me like I was someone special and important."
Angelo & Alicsun, Santa Paula
March 23, 2004

"Laura, thanks for your help, patience, and for gettin' the job done! My experience with you and with Vanessa was a very good one and you were both always very pleasant to work with and to talk to…I'm glad to have done business with AimLoan.com and should I need to finance another property in the future, I will certainly contact you and AimLoan.com again."
Schelly, San Diego
March 19, 2004

"Shabnam was very responsive and knowledgeable."
Diana, Costa Mesa
March 19, 2004

"Vanessa was very helpful. She kept me informed, returned telephone calls/emails promptly, and met her commitments."
Christopher, Livermore
March 19, 2004

"Very fast in processing loan. Free home equity line of credit application was easy thanks to Millie."
Russell & Deborah, Irvine
March 19, 2004

"Shabnam kept me up to date and the entire process was very efficient. I also appreciated the emails from Khola to keep me informed about the current rates."
Wolfgang, San Diego
March 18, 2004

"Game me personal attention without trying to push me into accepting the loan. Gave me the facts and let me decide."
Charmaine, Torrance
March 18, 2004

"Very speedy, knowledgeable CSR, process made simple. Great rates and most important, closed on time. Many thanks."
Robert, Long Beach
March 4, 2004

"My bank offered me a great low interest loan. I called and when they found out the house was in my trust they told me I wouldn't qualify for that rate. I then applied again with AimLoan.com and was told "No problem". They did all the paperwork and I got a great rate. Thank you!"
James, Long Beach
March 3, 2004

"I liked that we were both e-mailed and that calls were returned at either home or work. It was a painless process with no surprises. Thank you!"
Lynette & Jack, Wrightwood
March 3, 2004

"Thanks to Nicole and Laura for making this refinance a painless experience. If AimLoan keeps the rates and fees competitive, your customer service will ensure that you win in the mortgage market hands down. Thank you."
Surendranath & Anitha, Thousand Oaks
March 3, 2004

"You provided us with lots of help and support. I am very happy with the service you provided and will be a repeat customer. Thanks."
Rabih, San Jose
March 2, 2004

"Lori, I'd like to thank you for providing us a very good service. You've been very helpful, always keeping us informed …. Thanks."
Teresita, Chula Vista
March 2, 2004

"Nicole responded immediately to all of our questions. She was extremely friendly and helpful. We were more informed than we have ever been through an escrow company."
James & Billie, Temecula
March 1, 2004

"Overall, customer service was very good."
Lonnie & Lori, Napa
March 1, 2004

"Thank you for all your help. This is the second time we have used AimLoan and are as happy as the first time. We have recommended AimLoan countless times to our friends and family as well. Thank you again, we look forward to working with you in the future."
Alon, Los Angles
March 1, 2004

"Lora has returned all my emails and phone calls within hours. One time she even answered my email on a Saturday evening. It was a great pleasure and experience to work with Lora."
Hai & Connie, Fullerton
March 1, 2004

"Jill was extremely efficient via email. She always answered my questions promptly. Linda was helpful with my decision as to when I should plan to close my loan. She was my first contact."
Dennis & Janet, Torrance
February 27, 2004

"Andi was very attentive and kept me informed. She problem solved!"
Sandra & Bruce, Escondido
February 27, 2004

"We've had four friends use you after learning of our experience."
Timothy & Shannon, Chino
February 27, 2004

"Always responded promptly to emails on a daily basis."
Aaron & Kristie, Fontana
February 27, 2004

"Went the extra mile on all my questions and requests."
Timothy & Cynthia, Placentia
February 26, 2004

"Provided all the information we requested and updated frequently on the status of the loan."
Richard & Kelly, San Diego
February 23, 2004

"Shabnam made me feel like I was her only customer. Every single question I asked was answered promptly. For once during a refinance process I wasn't concerned about anything. It went very smoothly."
Brooke, Lakeside
February 23, 2004

"Jill responded to my emails and spoke with me several times on the phone and was always helpful."
Daniel & Cindy, Poway
February 23, 2004

"Jill was very informative and responsive. She made this refinance as painless as possible."
Jay & Donna, Pleasanton
February 23, 2004

"Kindness. Attention to my needs. Helpful Info."
Mark, Redono Beach
February 21, 2004

"Jill kept me updated all the time."
William & Liliane, San Diego
February 20,2004

"Email communication combined with great phone follow-ups made this a very smooth process!"
Lisa & Richard, Long Beach
February 20, 2004

"Worked on her Saturday to push for an early close…Ya Hoo. Thanks Rhonda!"
Kevin, La Mesa
February 17, 2004

"My computer was down and they completed the loan application over the phone. Your staff was very personable as well as knowledgeable."
Christy, Rocklin
February 5, 2004

"Very knowledgeable and prompt in returning information. Give Rhonda and Laura both an A+."
Thomas, Yorba Linda
February 5, 2004

"Rhonda was courteous and very helpful during the entire loan process. She was a pleasure to work with."
Malaika, Cerritos
February 5, 2004

"Vanessa stayed late one evening to complete my package for processing. Her effort helped me close earlier than scheduled which was important to me because of my job assignment."
Peggy, Tulsa OK
February 2, 2004

"Linda was particularly helpful to solve issues related to closing costs. Jill is very prompt and helpful to solve any issues."
Vic and Iladevi, Loma Linda
January 29, 2004

"In all respects, Shabnam was excellent. We were kept so well informed. I didn't have any reservations about conducting business with people I never even met face-to-face."
Mark & Rhonda, Sacramento
January 29, 2004

"My wife and I have just finished buying a home in which we used Aimloan.com as our lender. We worked with your processor Andi. My purpose in writing this letter is to congratulate you on having such a fine employee. Our experience with Andi was exceptional. Although we had hiccups in our loan process, by her hard work and dedication we were able to fund our loan and close escrow on time. I really feel she went above and beyond all my expectations. I would be happy to recommend AimLoan.com to any of my friends."
Richard and Kristy, San Diego
January 26, 20042004

"Andi was very professional, courteous, helpful and knowledgeable. Aimloan's rates are the lowest I've found."
Mark, San Diego
January 22, 2004

"Rhonda was great! Her attentive, prompt service and high level of competence far exceeded my expectations. When the process was delayed because of third party schedules, she replaced them to keep us on schedule. We signed docs 7 business days after our application. Incredible! I am totally satisfied and would recommend you to anybody!"
Daniel & Cheryl, Bellflower
January 21, 2004

"I like Andi, she is sweet and kind!"
Patricia, Escondido
January 19, 2004

"Wonderful Job. You were wonderful to work with. Aimloan.com is the most efficient lender that I've every encountered and I'll be sure to refer others."
Malaika
January 15, 2004

"Shabnam, thank you. We received the check on Saturday. I will definitely refer you to others. Barb and I talked several times about how easy and fast this refi was in comparison to others we had done in the past. Thanks for your help. Good Job!"
Christian and Barbara, Los Angeles
January 12, 2004

"Laura, thank you so much for your help. I received the appraisal yesterday and I appreciate your assistance. It was a pleasure doing business with you. You are very professional and courteous, that means a lot to customers like me."
Sharon
January 9, 2004

"Jill was always great about keeping us updated every step of the way. Her knowledge and professionalism were outstanding. She made this the easiest refinance that we have ever done. We will (and already have) definitely recommend Aim, especially Jill!"
Wendy & David, San Diego
January 6, 2004

"Shabnam was very responsive and patient with my overall needs. Response time on loan was excellent and hassle free."
Pamela, San Diego
January 5, 2004

"Obtained documents and information necessary to process the loan very quickly. Nicole was very efficient."
Steve, Simi Valley
January 2, 2004

"Jill quickly responded to all our questions. We locked our rate and applied for a loan Dec. 5th and signed our loan docs Dec.18, the loan funded on Dec 24th!!! What service!"
William and Analice, Walnut Creek
January 2, 2004