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2005 Testimonials "Thank you Dorothy. The appraisal attachment opened without a problem. This was, without a doubt, the easiest refinance we have ever experienced." "Great Job Khola and Rhonda!" "Both Linda and Katy were very helpful and informative. Any telephone calls I made to AIMLOAN were answered immediately and returned in minutes. Thank You!" "I appreciated the calls and updates." "Yes, as in my previous e-mail, Katy was superlative in every respect." "Both Jill and Janice were terrific - I appreciate their service. Rates and terms are very competitive." "I am sorry it has taken so long to write and thank you for your outstanding service on our mortgage. It was a pleasure to deal with you and Melissa! We were most impressed that everything we were told up front held true through closing. Thanks so much for everything! I hope you and your family have a wonderful holiday season and a happy, healthy new year!!!!" "Dorothy, Thank you for all your hard work and hustle the last few days. I know that I felt an enormous weight off my shoulders the minute I hung up with you." "I would like to thank each of you that help me to do the loan. Dorothy, you are a superb communicator and get the job done on time. You are always there when I need you. What can I say? You are excellent! Thank you very much. Hopefully I can do more business with your company again in the future." "Linda was very helpful getting the loan application started. Katy kept me updated by e-mail throughout the process. You're doing a great job, keep it up. I highly recommend AIMLOAN.COM to anyone looking for an efficient, honest, hassle-free refinance experience with no surprises. Thank you Linda, Katy, and AIMLOAN.COM!" "Millie was outstanding! Professional, courteous and service oriented. I couldn't be happier over the manner in which she handled our loan." "I've refinanced several times and this was the easiest of all." "Jill was very courteous and professional." "We are very pleased with your service. Thanks!" "Thank you, thank you, thank you for the good news. You have been really easy to work with and have been really helpful. You made the process smooth and easy. Thanks again." "Great Service!" "Both Dorothy and Khola kept me informed every step of the way. They always got back to me right away, and were very friendly." "Very pleasant people. Informed. Helpful." "Melisa & Linda were both helpful and professional in conducting business with us. Thank you." "Both Melisa and Khola were very helpful answering my questions. They helped keep a possible stressful process as stress free as possible." "The whole process went very smoothly & quickly. My fees were actually lower than expected." "Janice was great to deal with." "Jill was very pleasant on the phone! It was a real positive experience working with her." "Both Estella and John were both courteous and helpful every step of the way." "The associates were very friendly and courteous throughout the whole process." "Lora was fantastic. I had a difficult purchase, while moving out of state. I also needed to close my loan in 10 days. Lora was on the ball from day one. She went beyond my expectations. She made it a truly pleasurable experience." "Jack was very pleasant and helpful the whole time. He was very kind to talk to. I felt at ease with him the whole time, and he made me feel important!" "Khola and Estella were both great in handling my loan request and keeping me informed through the process." "Janice was always honest and explained costs clearly and concisely. Jill was easy to reach and friendly." "Katy was exceptional at keeping me informed and worked extra hard to make sure things went through in a timely manner. She was very friendly, and I would recommend Aimloan.com to my family and friends." "I was happy with the quick and efficient service provided to me. I really enjoy working with the company." "Pleasant, helpful, informative. Thanks." "They were knowledgeable and prompt and responsive! I was very impressed." "Both Jack and Millie kept me updated and were very informative." "Great people skills." "Their attentiveness, courtesy, and friendliness. Jill did an excellent job." "Quick responses to emails and phone calls by both Katy and Linda." "Easy, quick and friendly." "They were all great. I have always enjoyed working with Linda and I am always telling people about how easy it is." "Katy was very responsive and kept me well informed. Vince let me know what information I needed to provide. Excellent service!" "As always, everything they did pleased me. Jill once again was super. Couldn't ask for a more qualified, attentive, or friendlier loan processor. Linda was so helpful and cordial when I first called. She totally answered all my questions and even as a "third time" customer, I had questions!" "Laura and Vince were always courteous." "Jack was very patient, courteous, and professional through out the whole process." "Melissa was fully and completely informed at every point in the loan process. She is a true asset to AimLoan.com." "They were all helpful and answered all my questions." "Jill always responded quickly to my emails and phone calls. Linda was nice too." "I just appreciated the fact they always got back to me in a timely manner." "Katy provided excellent customer service." "Excellent service! Everything!! Everyone!!" "Promptly provided information I asked for - all my email!" "Jill and Vince did an excellent job. They were very thoughtful and courteous. They do everything quick and professional. Thanks." "Jill was extremely professional and willing to ensure I had all information in a timely manner." "Everyone was fantastic." "Lora was very easy to work with and responded rapidly to all inquiries. Linda was very helpful in getting my application submitted." "Linda and Lora were extremely helpful throughout the process, kept me informed of status and were a pleasure to work with. This is the only lender I've encountered that makes "sounds too good to be true" the "real deal". Having the lowest rates AND fees of any bank or internet combined with the friendliest service ever experienced is simply remarkable. I know exactly where to go for my next deal" "Each associate was very helpful and knowledgeable. A pleasure to work with!" "Khola went out of his way to get the requirement for escrow on taxes and insurance modified/removed." "Everyone I dealt with was very courteous and helpful. Especially Rhonda and Khola." "Lora was very informative. She answered all questions." "Linda was very helpful and called to make sure we knew we had been pre-approved shortly after submitting our application. She was available to answer my questions and was helpful with different loan options." "Thanks for the pleasant transaction and great terms." "John was very patient and emailed me all of my options every time I asked. He did an outstanding job." "All were friendly and helpful during the loan process. Millie was extremely helpful during the startup." "All the individuals at Aimloan.com were courteous and pleasant on the phone." "Laura answered emails very promptly and was always courteous and pleasant to talk to." "Responsive." "Sincere care from Jack, Linda, Laura and above all Jill." "They were all very helpful & pleasant." "Estella was very friendly and courteous. Always returned our calls and kept us kept us informed - in a timely manner. We've used you before and every time the customer service has been great, thanks." "Everyone was nice. It was all good." "Both Laura and Linda were very friendly." "Everything! Both Linda and Ofelia were courteous, friendly, and prompt in returning messages. Kept us updated on the status of our loan -- informative. Thank you very much for the excellent service." "Both Millie and Laura were very professional... Laura was very knowledgeable and knew exactly where the next step would be. She always kept us up on the loan. Thank you for the outstanding service." "Both Rhonda and Khola were easy to work with." "Linda was always very helpful & answered my questions in a timely manner. Ofelia always seemed to answer her phone & was knowledgeable." "Jack's prompt reaction to info that I received was excellent." "Melisa always returned calls... was sensitive to our concerns." "After being in the market for over two months looking for the best rates I found AimLoan.com. I was working with three other major lenders and none of them could match the low rates, fees, and great service that I received with AimLoan.com. I am a very satisfied customer." "Millie was great." "Jack was very accommodating & prompt in his response to questions." "Lora, Linda, and Jennifer are clearly effective and their experience shows. I could not be happier with how responsive they were. Your entire service is top notch from start to finish!" "Laura was very helpful. She responded to all of my questions in a quick & timely manner and kept me updated on a daily basis." "Very upbeat & pleasant to speak with. Eager to close loan fast. Thank you!" "Returned my calls promptly. Very nice. Linda and Ofelia were excellent. Immediate response to all my questions. Thank You. Great Job." "The loan rates were very good -- better than we found anywhere else." "Great service and kept me updated throughout the loan process :)." "Melisa was great." "Rhonda kept e-mails coming, keeping me up to date as I traveled." "I was extremely please with your customer service." "John went out of his way to get information for me." "Both Khola and Melisa were great. Khola in particular provided excellent service and very prompt answers. He handled the application and made the process effortless!" "Prompt return of calls! All data and docs were correct. First time!" "This is the second time I have refinanced through your company, and highly recommend you to anyone wanting to complete their refinance in a hassle-free, upfront manner without
feeling that they are being taken for a ride, as happens so often with brokers and some other lenders." "Both John & Melisa were very helpful." "They were very patient and helpful." "Worked around our schedules." "They answered all my questions! Melisa and Khola were excellent-five stars each! Highly professional, responsive, and knowledgeable-and courteous." "Courteous and respectful to our needs." "All were great! Every time I emailed a question-they answered right away!" "Very nice, helpful, explained without talking down to me. (Jack)" "Cooperative." "Millie and Rhonda are both awesome! Worked with our paper seven days a week. Fast processing documents." "Khola was very nice. Took the application over the phone-very helpful!" "Communicated often." "Your website is great! Honesty in your FAQ section was so helpful-it alerted me to many "tricks" out there with other online mortgage providers." "They were honest about what to expect. They worked diligently to close my loan on time." "Melisa was very prompt returning emails & phone calls, kept my nerves from fraying! She did not make one mistake." "Each employee did an outstanding job! We cannot think of anything - service was extraordinary! Even when the refinance hit a snag - the employees worked hard to keep things moving through the system. Thank you! We had a notary come to our home, for the closing. My husband and I were very impressed with your service-keep up the good work!" "Lora & John were especially helpful in answering questions, addressing concerns, and responding to our calls and email." "Linda assisted me in submitting the application by calling to inquire as to my incomplete application then highlighted critical information. Lora quickly responded to questions and kept me informed." "Loan processor Jack kept us up to date during the loan process. He was also very clear and specific as to what additional documents were needed and when." "Melisa was great once again. This was our second refinance with Aimloan.com" "Melisa was great in keeping us up to date on our loan status. Returned emails promptly." "Khola is very communicative and provides clear explanations for my questions. He is also good about letting me know what to expect next. Every person I've ever dealt with at Aimloan was helpful and friendly. I've had two loan experiences with Aimloan and both were very pleasant." "Rhonda has provided me with superior customer service during my refinance process." "Millie was always available to answer my questions and helped me find the loan right for me. Rhonda met a tight deadline, even working weekends to insure a seamless closing. I was so pleased with Millie and Rhonda I recommended you to my daughter who is now obtaining a loan with you." "Very Friendly people. Rhonda was great!" "Melisa emailed copy of appraisal for our records without us having to request it. Everything was easy and painless. I didn't know what else you could do short of eliminating any fee. Vince, total time from our submitting the application to when funds were deposited in our checking account was only 9 business days! The whole process was extremely painless! We could've gone anywhere for a refi; we had excellent ratios, income, credit etc. We chose you because of your guaranteed costs (which are reasonable), informative website and that you are here in San Diego and we like to do business locally whenever possible. There were no surprises at closing. You have a great business model and very efficient operation." "Everyone was extremely pleasant and easy to deal with. If there was anything that needs to change, I didn't see it. Keep up the good work. I can't believe how fast and easy it was to refinance my house with you." "Very friendly people." "Melisa e-mailed a copy of the appraisal for our records without us having to request it." "Everyone was extremely pleasant and easy to deal with." "Always a great experience." "Linda was very kind and personable. I was also impressed with her knowledge and advice. She is a very good front line person." "Millie was extensive in her search for off sheet pricing to meet my program requirements." "Answered phone calls and emails promptly." "Constant Communication" "Lora, Thank you for everything. I know it was a bumpy escrow, but it all worked out well. I would like to let you know that my experience with your company was great. You were very helpful and went above and beyond what was expected of you. Thanks again!" "Very quick and easy." "I was very nervous about refinancing our home over the internet. I decided to call the 800 number and was connected to Doneen. Even though she assured me that my information would be safe through the internet, she would be happy to get me started. After giving me her extension and letting me know that I could call her with any questions, my application was then transferred to Jack. Jack was always available. I never felt like I couldn't call or email him. He always got back to me in what seemed to be just a few minutes. He was also very thorough with his responses; he answered all questions and then some. The whole process took only a few weeks and the closing costs were almost to the penny of what was quoted on their website, My husband and I are going to need to refinance again in a few years, and until then, I look forward to working with the people at AimLoan.com." "AimLoan.com has excellent workers who truly go out of their way to help me as the customer and everything went smoothly to closing in 24 days, much faster than the 45 day lock-in that we thought we needed. Thank you very much! Thank you Miguel & Melisa! You are excellent in what you do and great blessings! God Bless You!" "Everything was perfect!" "The employees were well informed and very friendly; I will use your company in the future." "Rhonda was very helpful with all calls and situations. She was very efficient and took care of things. I felt like I was her first priority. I really appreciated her service and will recommend all my family & friends to AimLoan. Thank you so much Rhonda. I was and am very pleased with your service. Khola did a very excellent job with selling your products. He was quick to get responses back from. There was no hidden fees etc. Everything that he quoted was true & accurate. We even got a better rate after looking and we did not bring it to your attention AimLoan, brought it to ours. Thank you so much, your company made purchasing our new home easy with out worries." "Rhonda and Millie stayed on top of my loan and worked hard to overcome obstacles we encountered along the way" "Denise and Linda kept us well informed through the loan process." "Honesty and straight forwardness." "I have financed homes three times and this was by far the best experience I have ever had." "You're always great!" "Jack was very prompt in moving my loan from one step to the next. He kept me informed almost daily." "All very helpful." "Both Khola and Rhonda were marvelous. Rhonda Kept me totally in the loop at all times, Kudos!!!" "I really appreciated communication by email. My finances are complex & Denise was able to sort out very quickly via email. Accessibility was super!" "Your employees were very friendly and informative, and responded to emails very quickly!" "Rhonda answered emails promptly. I appreciate the fast response." "We changed the amount of our loan after documents were drawn Lori accepted our request and had new documents drawn up the next day! Very Prompt!" "Very professional, efficient - Rhonda was the best!" "I had questions on the proposed closing statement and Navia got me an immediate answer from your underwriting division. She was a pleasure to work with. I highly recommend your company." "When I called, I wanted to get a 5.5 loan, Linda told me about the 5.25. It worked out great. She was so professional and so was Lora. Thank you so much!" "After Molly took over, the loan process was moved according to the time line she told us. We appreciated it very much." "Very balanced and helpful- Rhonda was just great to work with." "Very Prompt, Courteous. Miguel explained things clearly. Rhonda returned calls fast." "Hello Rhonda, thank you for the work you did with my home loan, I got the keys today. My wife was amazed at how easy you guys made the process. I knew you guys have a good organization and knew I could count on you guys. If you could find the time to let me know how do I go about getting a copy of the appraisal for the property I would appreciated. Thanks again from a satisfied customer." "Thanks for your help with this, this is truly the least painful mortgage transaction I have experienced ... Great job!" "Rhonda has a good sense of humor" "Rhonda is amazing! Immediate response to all questions and concerns. Rhonda is knowledgeable, professional, yet she exudes a warmth that is friendly yet very professional. This is the second time I was fortunate enough to have Rhonda handle my loan. She is a great Ambassador for Aimloan.com." "Both Lora and Linda were very pleasant to work with." "Courteous and friendly very understanding to my needs." "Responses were friendly and reasonably prompt." "They were both very helpful & pleasant with all of our questions. We had no prior experience with refinancing and we felt very reassured when we spoke to Jack and Jay." "I was very much impressed with the courtesy and friendliness of your staff". "Overall, service was good." "Jay was able to answer questions I had & give me a status of the loan." "Jack, he is wonderful and was very nice to help us from starting through the end of the loan close. He is the best. He is always in touch with us and answers when we have some questions and emails us right away. I will refer anyone to your company because I am very satisfied about your customer service. Especially loan processor who is the one we are always in contact with through the end. Jack is a wonderful person and very helpful, we loved the way he worked with us. We are very appreciated for you helping us from beginning through the end. You are very nice and help us also and always keeping in touch with us all the time when we need him. My husband and I thank you so much for helping out with our loan." Melisa was available via email and phone to answer any questions. She was great on keeping us up to date on our loan status. Thanks!" "Miguel clearly explain the benefits and negatives of a 30 year loan versus a 7/1 ARM loan. I love the website and being able to put in numbers and to see the cost of various loans." "Jay and Molly both called us or e-mailed us with answers to questions ASAP." "The papers have been signed, and it is a "done deal"! I appreciate the support you have given throughout the process, especially knowing how difficult I am at times. Dealing with your company has been very easy, with no surprises. The follow through is great. Jack has been extremely professional and is full of patience. He has followed through on all his commitments, and didn't even act annoyed when I knew I was being annoying! Jack made the whole experience very easy, and was just so nice to deal with. I just wanted to let you know what a great asset he is to your company! I have a friend Jackie who is looking into refinancing. I will give her your information, and tell her to check out your website, and contact you. By the way, I was talking to the notary about what a good experience it was dealing with Aimloan.com, and she said that your company is one of the most reputable that she has run across ... and if she were to refi - it would definitely be through you. Just thought you might want to hear an unsolicited view of your company. I wish you both the best of successes in the future." "Melisa was excellent. She was very energetic and kept me well informed on the loan process." "Jay was able to answer questions I had and give me a status of the loan." "Jay went out of his way to assist throughout the process, he was very helpful and courteous." "Millie was very knowledgeable. Courtney was prompt." "Input of information and lock-in rate, explained fees." "Molly kept me in touch constantly, great job!" "I came across your site while looking at the possibility of doing a refi on one of my loans. And as a result, I now have a loan being processed by Aimloan.com. What I want you to know is I am completely blown away by the high level of service I have received. I am almost besides myself. I feel completely taken care of and served. Your representatives Linda and Denise are AWESOME!! I believe both of them have gone above and beyond in moving the action forward and getting the job done. It is indeed a pleasure having your company work for me." "Thank you very much for your help in processing our loan. We were impressed with the speed and high level of service you displayed through the refinance process. I appreciate the updates you provided on our loan progress and your explanation of all cost associated with this loan. The final closing statement we received was accurate. I will recommend AimLoan.com to our friends and family for their Home Loan needs." "What pleased mewas that you have bilingual people. "Miguel" help me a lot, he was very nice. He answered all my questions, he's a great person." "Thank you for your all of your help in getting the loan closed so quickly. If we need to refi again, I will be giving you a call" "This is my second time working with your company. I have nothing but
praise. This refinance was even better than the first time. You guys were
fast and efficient. The loan and equity line went through very quickly with
no problems. Courtney my agent was great. She said she was new but
it didn't show. She kept in contact with me the whole time and helped me
with all my question, and I always have a lot of them. I would recommend
you guys to anyone. And I already have. Keep up the good work. Thanks" "You are very impressive. This has been the smoothest, most painless transaction I've had doing refinancing. Great Job! Thank you so much and God Bless! " "An outstanding customer service with great rates & fees. You will be my first choice in the future, should another occasion arises. Thanks Molly for your excellent services." "Lora was great, she helped us with our SSI issues. She did a great job." "Very responsive, kind, pleasure to work with." "Communicated promptly via email and phone at both home and work locations. Very friendly, courteous, and thorough." |
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