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Testimonials from Previous Clients
2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002 “Kristen answered emails so fast I was blown away! The hours she put in were also fantastic. It is a difficult thing to impress me, trust me, but everyone at Aimloan.com did 100%. Other companies who were saying they could bear your offer but when it was all said and done they either seemed unprofessional or couldn’t deliver what they promised. I liked the “guaranteed” costs and I was won over by your professionalism in the end. I would not hesitate to recommend Aimloan.com to anyone and I expect customer service to be top notch, you guys did a fantastic job!”
“Melisa was magnificent! She returned all my calls and emails promptly and she was always able to explain any issues. Her patience and follow up were world class.”
“Rian always kept me up to date through email.”
“Millie and Melisa were very helpful from beginning to end of the process of my loan.”
“Millie was very helpful in the beginning of my loan process. Then Melisa and Jill went the extra mile to finish my loan.”
“Melisa and Khola were always very good with returning my phone calls.”
“Melisa has been a tremendous help to make the transaction work. I'll definitely recommend AimLoan.com to friends and colleagues. From beginning to end, the service provided by Melisa and AimLoan.com has been exceptional. Congrats for building a business that provides such a great service and value to its customers. Olivier
“Maricruz was always very responsive and kind.” Giovanni & Antonietta
“Christina was extremely helpful and accommodating” Julie
“Fast, courteous, and efficient! I’d defiantly use AIMLoan.com again!” Kevin & Dottie
“Aimloan.com cuts the red tape out of the mortgage loan process. They are quick and cost efficient. Rian was great at keeping me informed on my loan status and having the mobile notary come directly to my house for the closing was outstanding. Keep up the good work!” Edward Quinn
“Dawn made the processing easy.” Joanne
“I just wanted to let you know how wonderful AimLoan.com and Linda have been. Her customer service, timely attention to details and knowledge of the mortgage industry by far exceed any other lender I have worked with in the past. I am very impressed with how smooth everything has been in dealing with my escrow with my client. My client has also expressed how wonderful she has been to work with and is very impressed with her handling of all details. I am very excited to work with Linda and look forward to doing business with her in the future. I am glad to have a partner that I feel comfortable with and know that my clients will be in good hands. “ Courtney
“Jill and Linda were very prompt and courteous to all questions and information I requested.” Moshe
“Maricruz kept me informed nearly everyday of the status of my loan, whether it was a phone call or email.” Erik
“ My experience with AimLoan.com has been exceptional. From the very beginning, Janice was attentive and informative. She provided me with the best loan products to fit my situation. She when out of the way to find me the best deal at the time. As for the loan application and processing steps, Kristen was amazing. She kept the process moving and always let me know how the process was going and what she needed me to provide to her. I am happy to tell everyone what a great experience this was. Your rates and fees are among the very lowest in the industry but your service is top notch. Keep up the GREAT work. I highly recommend AimLoan.com to anyone looking for a mortgage. I know I will be back!” Joseph and Mary Jean
“Andi and Izabela spent time to explain what was going on with my file.” Phuong and Jenny
“Both Khola and Melisa were top notch!” Thomas
“Mikki and Khola were both very helpful and informative. They were always pleasant to talk with. Mikki was very helpful in making sure the loan was closed on time.” Lawrence & Cristie
“Both Christina and Brandon showed a great level of professionalism!” Francesca
“They always returned my calls. Andi was always friendly and professional”. Edwin & Rebecca
“Millie was very friendly and helpful all the time! Rian spent after work hours to move my paperwork forward – she’s reliable and conscientious.” Janet
“Rian and Brandon were very courteous and professional. Rian was very accommodating of dates to close my loan to help minimize my costs. I’m very grateful for that. “ Kevin “Rian and Janice did a phenomenal follow thru to get the loan closed in under 30 days.” Douglas “Rian did an excellent job of communicating document requirements and staying on top of my application.” Erickson and Maylin “Rian did a superb job, even during the tragic fires in Southern California!” Gregory and Rosemarie “Brandon was very good at explaining loan terms on the very first call. Jill was always immediately responsive to my calls and emails.” Jennifer “Mikki and Izabela were very nice. Mikki was wonderful to work with during the process of the loan. I would use Aimloan.com again and have already recommended Aimloan.com to many of my friends.” Steven and Lynn “Christina and Linda were patient understanding and very good at answering my questions thoroughly.” Judson and Joyce “Dawn and Millie were very knowledgeable and very willing to help in all aspects. They seem more like friends than two women whom I have never met. I am very satisfied and have referred several friends to Aimloan.com. Thank you for all your help.” Ventura and Patsy “After my initial contact with Linda, Dawn did an exceptional job processing my loan application and keeping me promptly informed throughout the stages. She even exceeded my expectations in immediately scheduling my closing. Linda and Dawn showed the kind of competency and professionalism I would like to see in the people I work alongside.” Barbara “Andi worked through last minute miscommunications to achieve a timely signing. She really worked hard to ensure our needs were met.” Mark and Kathleen “Andi was great to work with, not only was my loan handled professionally the cost savings was tremendous.” Thomas and Amy “Linda is very helpful and kind. She kept me informed and educated on my loan options. She was a great person to work with.” Matthew and Jerrae “I liked the way Rian and Brandon kept us constantly updated regarding our loan application and processing.” Bernard and Annette “Rian promptly returned calls and was very cooperative even when changes were needed.” Joseph and Geraldine “The website is extremely easy to use and very informative. Everything you need to know about costs and terms is clearly spelled out. Having dealt with other lenders and brokers I know from experience that getting accurate and complete information on rates, costs and options is extremely difficult to get. I would recommend Aimloan.com to everyone!” Harold and Sandra “Rian was always willing and able to answer any questions I had regarding the loan and other options.” Roy “Mikki was PERFECT and provided outstanding service. It was a pleasure working with her. Personally I would have paid a lot more for such great service.” Rossen “I would highly recommend Aimloan.com to my friends and family. Thanks to Janice and Melisa, they did an excellent job and made my closing go smoothly. I really appreciate the customer service.” Jimmy and Binh “Kristen was almost always available to speak to. When I rarely had to leave a message she called me back immediately.” Mark and Aimee “This was the best loan experience I have ever had!” James and Cynthia “Brandon provided outstanding service in spite of several challenges due to a market shakeup and the complexity of our situation. He was always very helpful throughout the entire loan process. He also provided valuable insights and put together the best loan package for us.!” Eric and Lynnette “Everything was easy to do, the loan cost and interest rate was the lowest . The notary came to my work place. Thank you so much for the excellent service!” Eric “Andi kept on top of the whole process. I am amazed how quickly and easily the loan progressed!” Phillp and Susan “I was so impressed with Brandon and Andi. They would always call me back or send an e-mail right away. Your customer service is exceptional.” Bradley and Marlene “Andi arranged the closing of our loan while we were on a trip in Virginia and it went very well. The closing was done in an excellent manner considering our travel plans.” Duane and Sarah “When I broke my leg and had to delay completion of the loan application, Lora and Izabela were both very understanding and patient.” Giles and Patricia “Millie made it very easy for us through out the loan application process. Kristen also made the process easy. Both were very friendly and professional. We are in New Hampshire and Aimloan.com is in San Diego, even though we are far apart it felt as if they were right next door. I was in the mortgage business for thirty years and it was a pleasure to work with a company that knows what they are doing and take personal pride in their work. I would defiantly recommend Aimloan.com to family and friends. “ Fawn and William “Kristen kept me informed through every step of the loan process.” John “Kristen and Izabela were courteous and friendly as well as prompt with loan updates. Keep up the good work.” Joanna and Dennis “Kristen and Brandon did everything I expected and then some to make sure my loan closed promptly.” “Christina and Izabela were very helpful in all aspects, they kept me updated and informed. We were very pleased with the service we received and particularly closing at home was very convenient. “ Curtis and Regina “Andi and Janice were very friendly and willing to answer any questions I had in a timely manner. I described what I was hoping to get our of my loan and everyone helped make it happen.” Kevin Melisa helped me with very quick closing requirements. David Continuously maintained an open line of communication and status updates. Jeffrey & Christina Dorothy was very even-keeled with emotion during a stressful time with me and she thought of a way to make the loan happen that I didn’t think of. Celia & Sherwood Andi and Linda helped us to select the best loan and rates to satisfy our needs. They kept us updated on status and processed our loan in minimum time. All processing fees were discussed upfront and were accurate unlike others’. I would and have highly recommended Aimloan.com to others. John & Amie Melisa always promptly returned my emails and thoroughly answered my questions. Linda offered some helpful suggestions for strategizing my personal scenario for borrowing. David Kristen was extremely helpful throughout the process and made sure loan closed ahead of schedule. Robert & Rhea Brandon and Melisa worked together to close out loan in an amazingly short amount of time! I think 7 business days! Thanks!! Stephen & Merissa Brandon and Kristen were very helpful in helping us qualify for our loan after some initial problems. Peter & Aurea The customer service offered to me by Mikki was beyond my expectations. I will work with her any time! Jeffrey & Luz Mikki was fantastic! She was extremely prompt and informative. The loan process was very clean and quick. Nicholas & Jane Amber really explained the entire process in layman’s terms so I could understand everything. Quick and prompt follow through/communication on all questions asked. Andi was a pleasure to work with. She made me feel like a true customer and not like another “task” across her desk. Excellent customer service! Navia was great! She answered all our questions and got back to us very quickly. It was a smooth transaction and we were very happy with the services and the rate. Thank you! Hi Linda, Everything went very smoothly and we closed on the house this morning. Thanks again. Harold & Susan Dear Izabela, Bernd & Antoinette Hi Izabela, the process went well. My loan was tied to the closing of the sale of my existing house, and there was some glitches along the way having to do with the closing. I think it was Jill who handled my loan, and she did a great job, especially in dealing with the underwriters. Robert
"Hi Linda,
"Everything went very smoothly and we closed on the house this morning.
Thank you so much. I kept the faith and knew it would all work!! I will recommend you to our family and friends... and we will think of you when we
buy our next house.
"Dear Izabela,
"Hi Izabela, the process went well. My loan was tied to the closing of the sale of my existing house, and there was some glitches along the way having to do with the closing. I think it was Jill who handled my loan, and she did a great job, especially in dealing with the underwriters.
"Izabela and Mikki - Thank you both so much. You really saved the day for me when I made that call and you answered. I had been working with two local lenders who suddenly couldn't match the rates they had promised up to the day I wanted to lock. In fact, my rate quote from one lender went up three times that day, from 5.875% to 6.25%. I called you out of exasperation, and you literally saved me thousands of dollars in just minutes.
"Kristen was very pleasant and professional."
"High level of communication from both Kristen and Ande."
"The service was excellent. Keep it up!"
"Very efficient and professional."
"Fast funding, honesty, exceptional service from Kristen and Izabela. Best service we have ever had."
"Friendly service. Answered my many questions."
"The speed of their replies, both were very efficient. There were no surprises and I felt both Dorothy and Linda worked hard to make the whole process go as smoothly as possible. Both very knowledgeable and professional."
"All services and communication were very good."
"Brandon was very matter of fact, pleasant, and did zero high pressure. He was extremely likeable and personable. Dorothy was very timely."
"Very prompt response, friendly, helpful. When Lora or Izabela said they would do something… they did it! How could I ask for more?"
"Mikki was courteous, friendly, and always kept me informed throughout the loan process."
"Linda and Mikki clearly explained answers to my questions."
"Janice was extremely friendly and helpful. She gave me prompt responses and was extremely patient."
"Overall your staff was very helpful and responsive."
"I did a lot of shopping around, and was annoyed by a lot of pushy people who kept trying to persuade me. I felt like I was at a car lot. Andi and Millie were wonderful. They made me feel very, very comfortable to talk to. I will definitely recommend AimLoan.com to my friends. Thank you!"
"Great performance."
"Responsiveness by Andi. I have used AimLoan.com twice and have found the service to be excellent and courteous. The rates are exceptionally competitive – especially considering the associated low costs!"
"-kept me informed
"Linda, Thanks again for helping us find the right loan for our needs. We really appreciate it that you go the extra mile to make each loan work for us."
"Isabela and Lisa from Aimloan.com provided us with excellent service in refinancing our home. I checked out four different mortgage companies, and found that they gave me the best rates and worked the hardest to meet my needs. I have no complaints, I am only impressed with their efficiency and patience in answering all of my questions. I am very pleased with the help I received from these women and would highly recommend them to others. Thank you Lisa and Isabela!"
"Hi Izabela, I was very pleased with the level of service and the whole closing process with AimLoan.com Not to mention the mortgage rate I received. Everyone I dealt with was professional and very helpful.
"I would like to thank both Melisa and Linda for their professional and high-standard service during my loan application process. I decided on AimLoan.com after contacting several loan companies and doing my own research, Aimloan.com provided not only the most competitive rate but also the most pleasant experience for me. Due to Melisa's high efficiency, I was able to close my purchase transaction in about 10 days. Even my realtor was surprised at how fast the loan process was completed. I definitely enjoyed my communication with Melisa and Linda, and will recommend AimLoan.com to my acquaintances."
"Mikki called back over a weekend to begin processing a fast-turnaround loan and completed successfully in about 12 days. Great responsiveness."
"Mikki is exceptional! She was always on top of everything. She was always available to answer questions. Everything went smoothly and so surprises at closing!"
"They answered all questions timely and friendly without being pushy."
"They went out of thire way to get the loan processed on time. Guaranteed we would have the money."
"Khola-excellent salesperson!"
"Kristen was great in processing my loan!"
"Linda ready worked hard to help me understand the whole process and how to get the best value for what I was trying to do. Dorothy always answered the phone with a pleasant attitude. She was prompt and informative."
"Dorothy was very patient in explaining the closing numbers."
"As you can see from my title, how our company works with customers is part of my job. My recent loan transaction with Izabela and Mikki remind me of how it's supposed to be done. Courteous, prompt, clear, no surprises and done right!
"Andi and Khola were very courteous and had nice manners. A+"
"Khola and I are best friends now. This is my 3rd loan-he didn't forget my $100 repeat customer credit. Thank you!"
"Both Millie and Amber were very good. We'll keep using your company."
"They sent a person to my home to finalize and notarize the loan, relieving me of going to a loan office in the city. Dorothy was very helpful and kind. It was a privilege to have her on my team. If I ever want to do another loan, I would want to deal with her again."
"Dorothy, I wanted to thank you and Linda for what was a surprisingly easy loan experience, considering we did a full doc loan. You were both so efficient and helpful. "
"Four years ago I purchased a home using Aimloan.com, and it was a great experience; my agent, Linda, was helpful and concerned about getting my family the best loan possible. Now, my wife and I are looking to build a new home and after talking with Linda again, I am convinced that she is fantastic at what she does and is the reason I will be returning my business to Aimloan.com. I had looked into two other companies, who seemed to have given me good deals, but when Linda ran the numbers, she greatly improved our prospects-not only because of Aimloan.com's fantastic rates, but also because she demonstrated a few options that the other companies failed to mention to me, which ultimately would save me tons of money. So, hats off to her, and to your company! I will be working with you soon (at least, as soon as the house is nearly done!)."
"Melisa, Thanks for everything from your side. We get the keys to our house tomorrow and are excited. Having used Aimloan.com a couple times now with great results, I'm very happy to refer others to you."
"Dawn was very attentive and personable."
"Dawn was amazing."
"Very happy with both J.C. and Lora."
"Mikki was wonderful. She was very helpful and responsive, she made up for our uncomfortable ness using an out of state company."
"Lisa, Brandon, and everyone had served us the utmost helpfulness and hard work. Thank you all for your service."
"They were very responsive and allowed me to close in only two weeks!"
"Andi was fantastic!"
"Andi followed up extremely well."
"The whole loan process went very smoothly."
"Millie and Kristen returned messages promptly and answered questions clearly and they were very knowledgeable."
"Janice was very professional and honest. It was a great experience. You were better than the rest!"
"Kristen was very responsive and very clean about what we needed to do."
"They did everything they could to keep me properly informed in a timely manner. Great Job!"
"I recently closed my loan with Melissa. I have nothing but great things to say about the Aimloan.com loan process. During my escrow, I was tracking my loan with two vendors Aimloan.com and one of their competitors. The rate I received from Aimloan.com was very competitive and again the service was impeccable. The other vendor was offering a much lower rate but they would not provide in writing all their oral representations. Even the escrow officer was telling me to go with Melissa of Aimloan.com.
"Melisa, You guys did a wonderful job for me, so professional and efficiency. I will definitely recommend my friends to contact you guys if they need to refinance or buy a new house. Thank you again."
"With out fail I can recommend AIM to my peers, if all the representatives are as responsive and you and Mikki, than AIM is the way to go. Please do recognize that it is the work ethic of you both that earns AIM my praise. Naturally, any company is only as good as their employees and you both make AIM shine.
"I just closed my Refi with Lisa...Simply put, 110% perfect execution from tip to tail...Please pass on my thanks."
"All of you at AimLoan.com were great to work with. Thanks for your help."
"Kristen was particularly helpful and conscientious. I feel that AimLoan.com carried through on what they promised."
"All were pleasant"
"Courteous and helpful!"
"Good overall service."
"Very personable, very responsive!! Appeared to really care about their job and me as a client! Excellent!"
"Millie and Dawn were both very helpful up to my closing time. Thank you both."
"They all pleased me! They (Andi and Linda) were direct and to the point. They explained the process in easy terms, and I really felt I was getting the best rate and service. This was the ultimate, best experience I have ever had. NO surprising fees, talking in circles, and NO deceptions. Jill also assisted and was awesome too! I am telling all my friends. Best wishes on this company."
"Both JC and Jill were very responsive and professional. JC compiled our complex financial info very efficiently."
"Both Dorothy and Millie were excellent. This is my second time through AimLoan.com so obviously I am very happy with the service! You are fast, easy, and helpful!"
"I am suspicious by nature. Watched process closely and was amazed by speed and efficiency; Couple little glitches worked out quickly. I will never use a "brick and mortar" lender again. Very impressed."
"Lisa was very prompt, informative, and polite; of course very professional too."
"Helped me obtain the correct loan. Explained the terms clearly and were helpful in exploring different options."
"Speed!"
"Khola and Jill did a great job in each step of the refinancing process. They are very knowledgeable and do their job great. Great service. Good rate. I will definitely come again and tell friends about AimLoan.com."
"Linda was very helpful when I first inquired about your company. Jill handled my loan in the most professional way. We are very glad to have found you guys. You are the very best when it comes to service and overall cost."
"Kristen always returned phone calls or emails pronto. Also, she was extremely patient in answering ALL of my questions. She is very knowledgeable and professional."
"Prompt, honest communication. No B.S. I am 100% pleased."
"Linda was our consultant three year ago and she kept in contact with us. When we were ready to refi, she knew what we needed. Loved that the notary came to my husband's business when we were able to sign papers. Will refer our friends and family to AimLoan.com. Talk to you in 10 years!"
"Kristen was great help; very nice; kept us upApril asdf, 2007d all the time; returned phone calls/emails within hours. Thank you!! Absolutely great experience."
"Promptness - Kristen is very prompt, diligent, and polite - a rare combination!!!"
"Helped us find the best loan program possible, and we ended up reaching our objective with an even lower interest rate. We found your company on BankRate.com. By far, you had the most informative website with the best rates when compared to other lenders! Thanks-we are happy to refer friends, family, or anyone else needing a good and reputable direct lender."
"Kept me informed."
"They all were polite, very supportive, and responsive."
"Very personable."
"Both Mikki and Brandon worked in a professional way. Mikki always kept me upApril asdf, 2007d on the progress and replied to my questions promptly. She even helped me communicate with the escrow company. She always talked in a pleasant tone. I was super-satisfied with the service she provided. Hope I can work with her again when we refinance the house."
"They followed up in a timely manner. Even when Janice handed off the loan to Melisa, I could still call her. I would also like to thank Jill. who was put in a very sensitive situation and handled it with professionalism and courtesy. I will be referring my friends."
"Kristen was very nice and professional, she answered all my questions promptly, and made sure I understood everything. My sister-in-law's agent kept saying that you guys would not deliver the loan as promised. There was no hidden charges! You guys are the best. Everything was as promised."
"I cannot begin to express my appreciation and thanks to both Janice and Kristen for the swift and easy process of refinancing our home. This is the second transaction in about 6 months that I've dealt with Janice, and each time it was smooth and stress free sailing.
"Hi Andi and Jill, I just wanted to upApril asdf, 2007 you that I signed papers the other day and it was the best signing experience I ever had. It was a quick and easy process. The notary explained everything in lay-person's terms. She was direct and to the point. She answered all my questions without confusing me. Thank you for referring her."
"As you know we signed doc's Friday night. I was, of course, daunted by the size of the stack to sign. After recovering from writer's cramp I subjected myself to reader's cramp and went through the doc's thoroughly.
"Everything went thru. I had compliments from both our agent and the Classic Settlements over how easy and smoothly it went with you guys at AimLoan.com Our agent was not very happy with us for choosing AimLoan.com at first because it was an "internet company in California. But she told us today that she was very surprised at how smoothly it went with using you guys and she wouldn't have any hesitations if one of her clients chose AimLoan.com in the future. "We are satisfied with the whole process. As you said, no surprises and you guys mean it. I will definitely recommend you to our family & friends. I like the idea that you have the closing cost details on line. It helps to expedite the commitment and plus your rates are competitive."
"Thank you. 110% satisfied. The wire came in late yesterday so we are all set. You guys were great. Your rates, service and timeliness was fantastic. I would certainly recommend you guys to my friends and family. Take care and do let your supervisor know that I think you did much more than I expected..."
"Thanks Jill, I appreciate all your efforts and help throughout the loan process and assisting me closing the loan in a timely "VERY PROFESSIONAL " manner.
"Both Melisa and Izabela were very helpful and kept us well informed and sent copies of everything as it became available. This was the easiest mortgage we ever completed. The ability to do everything via the web or by email really reduces the time to get things done. You only asked for things that were really required. The entire process was fast and easy! Great job!! The ability to see your rate and fees online and lock in without having to keep calling your loan consultant was the best improvement I have seen."
"Vince put up with all my questions everytime I was able to speak with him."
"Explained the loan process very thoroughly!"
"Always keeping in contact."
"Both Khola and Andi are extremely knowledgeable and were helpful throughout the process. Andi went above and beyond in facilitating things to make my loan close the way I wanted."
"Good speed in closing the loan. Always kept me informed of any changes."
"Loan documents were prepared with no mistakes the first time."
"Honest rates, and no hassle/pressure on sales- much appreciated and unlike many others."
"Kept me informed at all times."
"Very responsive and took two weeks to close the loan."
"My previous loan was with Ditech.com; I liked the fact that I could anonymously check rates/fees on their website. They no longer offer that. I chose AimLoan.com for the same reason. I hope you continue to offer that. By the way, your rates/costs were better than Ditech. Thank you for allowing me to choose for myself and not to hustle me like your competitors."
"She (Lisa) was very nice and always got back to me."
"Lisa and Linda were always pleasant on the phone. I know they're busy, but never showed that in conversation."
"Linda and Lisa were great! Lisa answered all my questions and was very thorough. I appreciate the copy of our credit scores and the home appraisal, and I didn't even have to ask for them. Lisa was a pleasure to work with and very efficient and kept me updated on the loan status at all times. A+ :) Great job! Great experience. Quick and easy process. I will refer people to AimLoan.com."
"Jill provided quick and accurate responses to my questions. She also worked diligently to qualify me for the loan."
"Both Mikki and Janice were exceptionally customer service oriented and always answered any questions we had quickly. They also helped educate us about some parts of the mortgage process better than any other people or resources we used."
"Entire process was very, very easy."
"Mikki was ever present even on weekends to respond to my questions. She very diligently pursued the issue of initial deposit and resolved it to the best of satisfaction. She was great to work with. Being a first time home buyer and first time mortgagee, I am extremely pleased with their work. Do not lose Mikki and Janice from your organization."
"All- responsiveness to my inquiries and willingness to explore my options. Responses were prompt."
"Lisa, Thank you for all your work and attention to my loan and making it go smoothly. I really appreciate you being so great to work with and answering all my questions and being so efficient. Thanks for the copy of the appraisal too. After being burned before on a loan transaction, it was good to work with a company with integrity and employees like you. I filled out the survey today and gave you a great review. If I know of anyone needing a loan, I'll be referring you. Thanks again."
"Dear Izabela, I thank you for your help. I have had several home financing and refinancing experiences for myself and my parents in the past, and you have been the best loan agent that I have worked with. You are straight forward, easily reached, knowledgeable in your field and professional. It is always a pleasure to speak with you."
"Kept me updated on my loan."
"All associates I talked to were extremely courteous, helpful, and knowledgeable."
"They promptly handled the processing of the loan and were able to compete, giving me the lowest rates possible."
"Dawn went out of her way to keep me informed and to give me the information I needed. She made the whole process very enjoyable and that is hard to do."
"Worked through a difficult appraisal."
"Rapid responses to all questions."
"Explain things very well."
"We've done lots of loans and this was the most uncomplicated. The whole process was great."
"AIM answered the telephone. When I call my existing lender, I got recordings/voice mail."
"Hi Mikki, I thank you for all the hard work and effort that went into making the mortgage process a very easy experience. It was devoid of stress and pain and in fact very exciting to look forward to.Thanks for all the help."
"Great time on funding."
"Jill was especially good at keeping us informed."
"They were all great."
"Helped get a tax return copy I'd lost."
"Very polite and courteous."
"Maintained contact throughout process."
"Dear Andi, Thank you so much for your help. I really appreciate it. I also enjoyed talking and write with you. You should get promoted because you are so good at communicating with clients. "Brandon was very professional and courteous, made everything clear and simple. Andi was very pleasant, professional, and kept me well-informed of the loan progress. Excellent communication and customer service."
"All were friendly and helpful."
"They seemed to go the extra mile to find a good loan for me… Khola explained things clearly and patiently on my first call."
"Andi was behind us every step of the way. Because of her efforts, this customer is very satisfied and will not hesitate to recommend your company to anyone."
"Janice, Dorothy, and other staff were extremely prompt and courteous. This was a very quick refinance and took little of our time. We thank you and have already recommended you to at least two people."
"Andi was able to answer all questions about the process."
"Both Katy and Janice addressed my questions friendly, quickly, and efficiently. We appreciate their assistance."
"They were all extremely helpful and knowledgeable."
"Janice worked her tail off to help me!! Twice!! I truly appreciate her excellent service. Jill was clear and competent."
"Dorothy was very thorough and easy to work with through the entire process. I felt like she was there to serve me. Very responsive!"
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