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Testimonials from Previous Clients
2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002
Kristen was very helpful and friendly. She would respond to my emails immediately. Peter and Tiffany 12/30/2008 |
Kristen was fantastic!! She kept us informed on a continual basis and connected with our attorney-keeping the communication open to everyone at all times. Matthew and Renee 12/30/2008 |
Lora's team responded with prompt communication and responsiveness to my queries. Lora's entire team is great and very professional. Francisco 12/30/2008 |
Shabnam responded quickly to all emails and phone calls and completed everything very quickly. She and Linda were very knowledgeable about the process. David 12/30/2008 |
I refinanced 2 mortgage loans with Aimloan and Rian was absolutely wonderful to work with. She is courteous, professional, knowledgeable, resourceful, prompt and always very pleasant on the phone. I must admit I was hesitant initially to apply to an online lender in general and to Aimloan in particular, as I had never heard of Aimloan before. In the end, Aimloan and Rian more than exceeded my expectations in every way. I received excellent rates and five-star service from Aimloan. What more can one ask for from a mortgage lender, on-line or off-line? A million thanks to Rian and Aimloan! Ann 12/29/2008 |
Just wanted to send over a quick thanks to Kristen-you were extremely helpful during the whole process, and your responsiveness to any of my questions was incredible. Many times you responded to my question in less than a minute! We are all moved in and getting settled in our new home. Thanks to you and Janice for all your help during your part of the home buying process. Pete and Tiffany 12/15/2008 |
Melisa, thank you very much for everything. Just yesterday my realtor Chris was asking me about you, AimLoan and the service as he wants to buy some properties. My answer was that "I am extremely happy with AimLoan service and especially Melisa's quick response, patience, and straight answers to every issue. I tried online lender (Aimloan) for the first time and I am definitely going back. I am absolutely giving you a good rating, spread the word and coming back. I like the upfront estimate and rate lock from Aimloan. Amrish 12/15/2008 |
Each person on the team was helpful and satisfied every question and request. Melinda and Michael 12/10/2008 |
Khola was extremely knowledgeable and answered all my initial questions honestly. Kristen was a pleasure to work with throughout the loan process and was extremely responsive to all my questions. Douglas and Trista 12/10/2008 |
Shabnam was very prompt, efficient, professional and knowledgable. At the same time she was very courteous. Andrea and Natalie 12/3/2008 |
Elizabeth was exceptionally courteous and helpful. This has been the smoothest home loan I have made. This home loan was the fastest and smoothest we've ever done. Michael and Sharline 12/3/2008 |
Kristen made me feel like my file was the only file on her desk. Kiet and Janice 12/3/2008 |
Kristen was incredible to work with. She was not only professional, but understood some of the frustrations I went through during this process. She kept me informed with the entire process. Thank you Kristen. Minh and Diana 12/3/2008 |
Melisa kept me up to date at all times! James and Imelda 12/1/2008 |
Melisa kept me informed at all stages. Khola was especially helpful throughout the process of obtaining the loan. Carlos and ELena 12/1/2008 |
Dawn responded to emails in a timely manner. Everyone was friendly and responsive. My experience with AIM was excellent. Dawn and Elizabeth responded to all my questions quickly and patiently. I really appreciated the guaranteed closing costs. There were no surprises and the loan closed ahead of schedule. I would highly recommend AIM and will be back for my next mortgage or refinance! Heather 12/1/2008 |
Kristen was very nice and helpful. Scott 12/1/2008 |
Khola kept me abreast of the rates, since they were fluctuating so much. Shabnam and I spoke about a value situation that will make me come back if another loan opportunity presents itself. I have dealt with 3 other loan companies, with my first-coldwell banker, which was like going in to have several root canals! You did great! As companies struggle in this time of a down economy, stick with this winning strategy...customer service-it usually wins! Gregory 12/1/2008 |
Dorothy's team were up to date on loan status whenever I called. They also returned calls in a timely manner. Donald and Irene 11/26/2008 |
Khola was my first contact after submitting my loan. He was professional and friendly and took alot of time (displayed patience) answering all my questions. He was terrific. I have purchased/sold over 6 properties and this purchase was, by far, the smoothest and most expedient! I credit one primary reason for this positive experience to Shabnam. Every single time I called and/or emailed her she got back to back to me (extremely quickly). Shabnam was always courteous, professional, and went out of her way to ensure my satisfaction. She was great. Due to my positive experience(s) I will definitely choose Aimloan again for any financial home-related needs. I have already referred your business to several coherts and will refer your company/products to others in the future as well. Please convey my extreme pleasure and satisfaction with working with Shabnam and Khola throughout the purchase process-that can be a very stressful time to some-and their obvious knowledge/experience that contributed to difussing any stress I may have initially had. Robin 11/26/2008 |
Dorothy's team always took the time to explain things to us and answered any questions or concerns we had promptly. We were very pleased with everyone we had contact with. Andrew and Juliana 11/24/2008 |
I was very happy with the emails Shabnam sent me updating me on the status of my loan. I was very pleased with my experience. Brian 11/21/2008 |
Good and prompt communication. Joseph 11/21/2008 |
Your associates took the time to get to know me as a borrower versus just reviewing my tax return and application. They understood the complexities of my credit history and borrowing needs. Great job!!! I will use you in future lending needs. Jonathan and Shatane 11/20/2008 |
Hi Kristen, If the customer satisfaction scale is 1-10, you 'll get an 11 The whole thing has been wonderful. Christian 11/12/2008 |
Rian was wonderful to deal with. I changed the loan and than went back to original and she dealt with it so pleasantly. John 11/11/2008 |
Lora's team was very understanding and very kind. George and Deborah 11/11/2008 |
Lora's team was responsive to questions and was always friendly and prompt. Robert and Cristin 11/11/2008 |
Elizabeth was the best loan processor I've come across in my search for a broker/lender. If not her attention to detail and knowledge I would have gone with another lender. Jason 11/11/2008 |
Everyone on Dorothy's team did excellent!! Ray 11/7/2008 |
Dorothy's team was very patient and pleasant to work with. Norman and Lorrie 11/7/2008 |
Linda and Melisa are the best. If every company in the U.S. had customer service like AIM, it would be awesome!! Thanks a lot!!!! Alexander 11/7/2008 |
Elizabeth and Dawn were fabulous!! Liz kept us informed throughout the process and Dawn quickly remedied a minor documentation issue to keep our closing on schedule. Excellent service provided by both ladies!!! Kenneth and Irene 11/4/2008 |
Dawn and Elizabeth were always there to answer my questions. I felt they both had a "can do" attitude. Brian and Kimberly 11/4/2008 |
Lora's team answered all my questions, kept me informed as things occurred. Overall-an excellent team! Edward and Laurie 11/4/2008 |
Lora's team provided very friendly and helfpul customer service. Joseph and Linda 11/4/2008 |
Kristen and Janice kept me informed and answered all my questions. Patricia 11/4/2008 |
Dorothy's team had great response time! Daniel and Tiffany 11/4/2008 |
Dorothy's team contacted appraiser and notary quickly for immediate appointments to keep things rolling! Brian and Regina 11/4/2008 |
Dorothy's team took the time to understand my needs and how those needs could best be met!! Bryan and Amanda 11/4/2008 |
Melisa answered all calls and emails promptly. Our closing was on time without any delays. I am so glad that your employees deliver the services that are promised. They are totally professional and I wish all other companies had trained their employees the same. Eileen and Robert Baba 11/4/2008 |
Everything Khola and Melisa did pleased me. I've never dealt with anyone as efficient as them in ANY business. I am completely amazed with the way Khola and Melisa handled my loan. They made what is usually a painful process, absolutely painless. Every number and answer they gave me was dead on, no surprises. They always responded extremely quickly, and were very courteous and professional. What really amazes me is that with something as complicated as a mortgage loan, all the figures stayed the same starting from the website, to Khola and than to Melisa, with no mix-ups and no hidden surprises. No delays even! Thanks Melisa and Khola for being so good! I will be using Aimloan again! Aimloan has the best website ever!!!! Thanks!!!! Joshua 11/4/2008 |
Test Paul 11/3/2008 |
Dawn was helpful, always answering questions and explaining the finance. She helped moved things along quickly. Michael and Amy 10/31/2008 |
Lora, Dawn and Elizabeth were outstanding in their customer service. Always attentive and helpful. Charles and Carol-lyn 10/31/2008 |
Khola was very personable! Shabnam was extremely responsive and reliable! Your staff is the best-they made it the best mortgage experience I've had. Ryan 10/31/2008 |
Everyone was pleasant! Jeffrey 10/31/2008 |
Overall a very good job!! James and Bonnie 10/31/2008 |
Thanks for the Loan. It was a great experience. Your company is the best. You got me as a long-term customer. Keep up the great job. Alex 10/28/2008 |
My loan closed today and I would like to take this opportunity to thank you Kristen for providing good services and lowest rate to us, you have also been extremely quickly responsive every one of my inquiries. You did a great job on my loan processing. I'll tell everyone I know about Aimloan. Please bring my regards to thank Khola for locked the lowest rate and Shabnam and Melisa for handling my file while you were out of the office. Huang and Fran 10/28/2008 |
Rian made me feel like she fully understood my needs and concerns and was a real pleasure to work with. Carol 10/20/2008 |
Quick Emails and responses. Quick service and close of the loan. Susan and Jack 10/20/2008 |
Janice was excellent. She took great care of us. Mark and Caprie 10/20/2008 |
Shabnam was the most informative person I dealt with across the entirety of my home buying process. She was awesome. No problems whatsoever using Aimloan and I saved a lot of money over competitors. You should hire more Shabnams!!! Ian and Analeah 10/20/2008 |
Dawn was always available when I called and responsive to email same day. It was a pleasure working with her. Joseph and Lynn 10/16/2008 |
Dawn was always available when I called and responsive to email same day. It was a pleasure working with her. Joseph and Lynn 10/16/2008 |
Dawn was exceptional! Kept me informed along the way. She answered questions quickly and thoroughly. Warren and Michelle 10/16/2008 |
Kristen did an outstanding job. She went beyond her duty and was able to get us the final approval the same day we re-locked our rate. Andrew and Dina 10/13/2008 |
Thank you so much Kristin for your awesome help with every aspect of the loan process. Because of you, we would use and recommend AIM in a second in the future. Hopefully, someday we will have that opportunity again Keith and Virginia 10/9/2008 |
Thanks Kristen for the exceptional service you provided us. You are undoubtly the best lender I have ever worked with. You have been very clear about what you expect from me and what I should expect from you every step in the process. You have also been extremely responsive to every one of my inquiries. You closed the loan faster than I ever imagined given the delays introduced on our side. Your company also provided very useful information on your website and in the docs sent to me after I completed the loan application. There were no surprises in the end. Many peopled asked me not to use an Internet lender, and I did have unpleasant experience with other internet lenders before. But I could not have made a better choice this time. Thank you very much Kristen. I am sure with the value that Aimloan offers and the exceptional service its loan offices like yourself provide, Aimloan will prosper even in the toughest time. Pei and David 10/9/2008 |
Thank you very much for everything!! Very impressed with your service and will definitely recommend to others. Linda and Joe 10/6/2008 |
I had to go to Europe, Dorothy's team rushed the papers to me and we closed 3 weeks from application. Thanks!!! Gene 9/30/2008 |
I had to go to Europe, Dorothy's team rushed the papers to me and we closed 3 weeks from application. Thanks!!! Gene 9/30/2008 |
Your staff always answered my calls and provided excellent service. Your website application process was terrific!!! Thomas and Kristina 9/30/2008 |
Everyone was courteous, helpful and responsive. Everything went smoothly, just as outlined. Steven 9/30/2008 |
I appreciate Shabnam and Khola's courtesy and promptness with my transaction. Leonardo and Minerva 9/26/2008 |
I appreciate Shabnam and Khola's courtesy and promptness with my transaction. Leonardo and Minerva 9/26/2008 |
I appreciate Shabnam and Khola's courtesy and promptness with my transaction. Leonardo and Minerva 9/26/2008 |
I appreciate Shabnam and Khola's courtesy and promptness with my transaction. Leonardo and Minerva 9/26/2008 |
I appreciate Shabnam and Khola's courtesy and promptness with my transaction. Leonardo and Minerva 9/26/2008 |
Melisa was great and handled every problem. Marilyn 9/26/2008 |
Melisa was great and handled every problem. Marilyn 9/26/2008 |
Melisa and Linda were great to work with. I recommend using AIM because of them and the great rates. Richard 9/26/2008 |
Melisa and Linda were great to work with. I recommend using AIM because of them and the great rates. Richard 9/26/2008 |
Melisa and Linda were great to work with and I recommend using AIM because of them and your great rates. Richard 9/26/2008 |
Shabnam was very well informed and helpful. She went the extra mile to do research. Janet 9/16/2008 |
Shabnam was very well informed and helpful. She went the extra mile to do research. Janet 9/16/2008 |
Shabnam was very well informed and helpful. She went the extra mile to do research. Janet 9/16/2008 |
Shabnam was very well informed and helpful. She went the extra mile to do research. Janet 9/16/2008 |
I was impressed with Linda Jensen who really worked hard to get the initial approval for my loan. She could have gave up, but she found a program that I qualified for. I was very well pleased with the service I received. Shabnam answered all of my questions and was very professional. William 9/16/2008 |
The timeframe commitments are A+. Stephen 9/16/2008 |
The timeframe commitments were A+ Stephen 9/16/2008 |
Shabnam was extremely helpfu and kind. She is an A++ person to work with. Thanks Steve 9/12/2008 |
Dorothy's team answered all my emails promptly John 9/10/2008 |
Rian kept me very informed and updated during the entire process...even when I was traveling and accomodated my signing documents while on vacation. Gary 9/10/2008 |
Melisa was great at keeping me up-to-date on our loan status Michael and Sharon 8/28/2008 |
Khola was able to provide us with several pre approval letters with various amounts for negotiating out home. Brian and Jennifer 8/28/2008 |
I'd like to thank you for being responsible and professional people. It was a pleasure working with you!” Rafail, First American Title 8/28/2008 |
I signed loan docs last night. Thank you for your excellent customer service and professionalism. It was a real pleasure doing business with you and with Aim Loan again (repeat customer). I have been telling everyone how great Aim is. Thank you, Linda! Janet 8/26/2008 |
I signed loan docs last night. Thank you for your excellent customer service and professionalism. It was a real pleasure doing business with you and with Aim Loan again (repeat customer). I have been telling everyone how great Aim is. Thank you, Linda! Janet 8/26/2008 |
I signed loan docs last night. Thank you for your excellent customer service and professionalism. It was a real pleasure doing business with you and with Aim Loan again (repeat customer). I have been telling everyone how great Aim is. Thank you, Linda! Janet 8/26/2008 |
Linda explained the different loan options and we did not feel rushed or puched to choose a particular one. Dominic 8/26/2008 |
Lora helped us switch appraisers and Dawn help us throughout. I felt like we were taking a risk using a mortgage company on the internet but our experience with Lora's team has been a great one. They were so friendly and informative throught the whole process, that I would definitely contact them again with a purchase or refinance. Than you again for helping us through the mortgage process. Kelley and John 8/26/2008 |
Rian was very helpful, there were no surprises. Peggy 8/26/2008 |
Andi was courteous and friendly. She proactively kep us updated on loan status. Augustine and Karen 8/21/2008 |
We just wanted to express our gratitude to Melisa, Kristen and Janice for your terrific work helping us close escrow in under 30 days on our first home purchase. You promptly and thoroughly answered every question we had during the process and kept us well informed of our loan's status. It is rare to find a company that offers both exceptional customer service and one of the most competitive and comprehensive mortgage programs on the market. We commend you and your colleagues on a job well done and look forward to referring our co-workers and family members to Aimloan.com Justin and Leah 8/21/2008 |
Lora's team answered all my questions. They were courteous and friendly. Danny and Debra 8/19/2008 |
I appreciated the fact that Aimloan has given me the lowest rate available in the market and has personnel that is very willing to make possible ways for quick loan approvals. Cris 8/19/2008 |
Ms. Rian was very informative and filled me with confidence on this loan. Hoang and KimNga 8/19/2008 |
Melisa returned all my calls on time. She was courteous and friendly. Jason and Stepheni 8/15/2008 |
Dorothy's team was in constant communication and were very helpful. We feel like the team really worked for and with us to make this loan happen in a timely manner. Randall and Brenda 8/15/2008 |
Shabnam returned my messages promptly and stayed on top of everything throught the process. Sangbum and Connie 8/14/2008 |
We wanted to close as soon as possible, with Shabnam's help we closed in two weeks. David and Rebecca 8/14/2008 |
Friendly, helpful service. David and Yolanda 8/11/2008 |
Friendly, helpful service. David and Yolanda 8/11/2008 |
Maricruz was very responsive to update all inputs to the loan. Her daily communications were clear and kept me very informed. I could not be more satisfied. Aimloan met all my expectations. Thank You!!! Thomas and Claudia 8/11/2008 |
Linda, you have been SO helpful to us since we first talked yesterday morning! We really appreciate you going the extra mile. Having you as our loan consultant has certainly convinced us that we made the right decision to work with AimLoan. Chris & Chelsea 8/5/2008 |
Everyone was very kind. They spoke to us like they had known us forever. We are very happy to have done business with this company. God Bless you all for your Great Job!!! Ramon 7/30/2008 |
Pat was very knowledgeable and helpful. Everything was great Mehulsinh 7/18/2008 |
Khola was professional and explained everything in terms I could understand. James 7/18/2008 |
Christina was quick to respond to all questions I had. Anthony and Kathleen 7/18/2008 |
Eeryone was professional, courteous and helpful. I would recommend this company to everyone and will you them again. Carl and Linda 7/18/2008 |
I was impressed with how quickly my emails were responded to and the turn around time of each part of the loan process. Andrew 7/18/2008 |
I appreciate their friendlyness and great service. They were always prompt when returning my phone calls. Colby 7/18/2008 |
They were all very responsible and helpful. They stayed on top of everything right up to the closing. It went much better than I expected. I was very pleased. It was smooth, easy and pleasant! Samuel and Deborah 7/11/2008 |
Elizabeth was fabulous. She was courtious, prompt, knowledgeable and a real pleasure to deal with. Pugh and Kaitlin 7/10/2008 |
Elizabeth was pleasant, patient and calm. David and Stephanie 7/10/2008 |
Special thanks to Linda for the extra work related to the loan pre-approval letter for a new purchase and to Lora's Team for excellent serive on refinance. Jacob 7/10/2008 |
Melisa did a great job and closed on time Shattuck and Elizabeth 7/10/2008 |
Everyone was very helpful, professional and pleasant in answering my many questions and researching options for our financing. Stephen and Emma 7/10/2008 |
Andi was excellent throughout the entire process. She explained the entire process and what to except when. Everything happened exactly like she said. I had no issues. I was extremely satisfied and had no issues Mukesh and Sanchita 7/8/2008 |
Everyone was so friendly. My husband even commented that he did not know mortgage people could be so nice. My emails were answered quickly. Filing out the application was easy. Everything was terrific. You Guys Rock!! Kathleen and Peter 7/8/2008 |
Melisa was very friendly and helpful Andrew and Lindsay 7/8/2008 |
Shabnam was very professional and capable. I was impressed! The process was duly easy. James 7/8/2008 |
I appreciate that no one bad mouthed any other lender. I pre-qualified with three different companies and chose AimLoan.com due to the kindness of Izabela. I asked a lot of questions over a three month period and she was always very helpful. Amy 6/18/2008 |
Izabela was very personable and made me feel comfortable. She answered all my questions. Amy 6/18/2008 |
Jill is the best loan processor ever! She was friendly and easy to talk to . Kimberly and James 6/18/2008 |
AimLoan.com had the best website available for customers who are unsure of what loan product will meet their financial situation best. Your daily update of rates for multiple loan products, at various discount point options, and a good faith estimate at a click of a button allowed me to compare options and choose the best loan for my situation. Additionally I was able to watch rates via your daily rate watch email and lock in when rates were at an interim low for the week. Along with your great website vs. some of the best customer service I have received anywhere. I actually don’t dread moving and having to purchase or refinance as long as AimLoan.com is available at my new location. Thanks again for your low rates, great support, expedient service, upfront costs and all around outstanding experience. Jason 6/18/2008 |
We worked with several people in Dorothy’s Team. Everyone was professional and helpful. I liked being able to see all of the rate options online. Other websites require that you enter contact information and then someone will call you back. I much prefer to quickly see all of the rate options online. Alexander and Kira 6/18/2008 |
Shabnam was the best! She kept me informed, answered all my questions in a timely fashion and even helped me with an exception to lower my rate. All the while she was courteous and never made me feel like I was a burden. I was extremely skeptical about going through AimLoan.com as I had been burned before by mortgage brokers. In fact I had already locked a loan three days prior with a mortgage broker when I stumbled across AimLoan.com via Mortgage Professor website. We called, were quoted and unbelievably low rate and thought there had to be a catch, we talked to Ted for about 1 hour on Friday at 5PM. He was so cordial and answered all my skeptical questions. I wasn't able to lock my loan that day but did call my mortgage broker who told me that AimLoan.com would never work, but I cancelled my appraisal appointment with her anyway and took a chance. It was the best decision I've ever made, working with AimLoan.com was a great experience I always felt like a priority, Never had to chase anyone down for answers and closed well ahead of the 30 day lock period . All with an amazing rate. Many thanks to Ted Linda and especially Shabnam for handling the loan and making it a pleasant experience. I will recommend you highly to all my friends and family. Kerry and Samuel 6/12/2008 |
The entire process was a pleasure Gary and Lori 6/12/2008 |
Very efficient service. Shabnam was very responsive and there were no surprises. Martin 6/12/2008 |
Linda and Elizabeth always returned my calls promptly. Dorothy 6/9/2008 |
Dawn corrected my issue with the PMI promptly. Scott and Jacklyn 6/6/2008 |
You guys have an awesome process at AimLoan.com Philip and Amy 6/6/2008 |
Khola was very responsice and made sure to get back to me right away. Your rates are great! Omar 6/6/2008 |
Shabnam was very helpful and professional, promptly answering all my questions. Alberto 6/6/2008 |
Millie was very knowledgeable and quick to respond. She was willing to explain every detail to me and had a great attitude. Christina was very prompt to respond and follow up. She also had a great attitude. ChunNan and Uei Vicky 6/5/2008 |
Always a pleasure to work with AimLoan.com Jennifer and Jess 6/5/2008 |
I really liked that all the costs were stated accurately up front, there was no origination fee. The appraisal fee was low and the convenience of closing at home. Gloria and William 6/5/2008 |
Melisa was very responsive on email. Peter 6/5/2008 |
Melisa was wonderful to work with and extremely responsive. Natalie and Oleg 6/5/2008 |
Melisa and Izabela responded fast to emails, provided great service. This is like a fast food loan service, quickest I've ever seen. Robert adn Leticia 6/5/2008 |
Melissa was wonderful, she was very prompt to answer all my questions and concerns. She was very nice and seemed very sincere. I would get a loan with her again anyday. I really appreciate the access to information on your website. Seeing the rates online makes it very easy to get the rate and point combo you want. That makes working with a broker a thing of the past! Thank you. Jeffrey and Melanie 6/5/2008 |
Both Pat and Janice promptly answered all my questions. John and Susana 6/5/2008 |
Pat returned my calls and emails immediately. Balasingam and Yasotha 6/5/2008 |
I know someone at work who is thinking about buying a house and I have already told him about Aim Loan.com We are very happy with the loan that we are getting and with the process of getting the loan. Alexander and Kira 5/30/2008 |
I was impressed with Khola and Andi's promptness. Shaheen and Vanessa 5/29/2008 |
Thanks for all your help Elizabeth. Peter and I have said that the people we have talked to at AimLoan.com are so nice, we cannot believe it is really a mortgage company. Kathy and Peter 5/27/2008 |
Excellent, continuous follow-up throughout the entire loan process. Andrew & Kathleen 5/23/2008 |
Lori answered all my questions and informed me of items I needed to get the loan process done quickly. Barbara and Ying 5/23/2008 |
Rian always returned calls. She was very patient and nice person to work with. Sergey 5/23/2008 |
Linda and Rian were very friendly, they responded to questions in a very timely manner. They both made this process extremely easy. Joan 5/23/2008 |
Brandon and Shabnam kept me updated on the status of my loan all the time. Robert and Donna 5/23/2008 |
Lori answered all my questions and informed me of the items I needed to get the loan process completed quickly Babara and Ying 5/23/2008 |
Linda and Rian we very friendly and responded to questions in a very timely manner. This made the process extremely easy. Joan 5/23/2008 |
I did find it very easy to work with Christina and AimLoan.com. I find the internet very useful for someone who has an erratic schedule and/or many time constraints. The fact that we could do it all from home made it very convenient. I truly think you have a model for the way that the bulk of this will be done in the future. Jordan 5/23/2008 |
Linda and Shabnam were very precise, their explanations were detailed and responses were timely. Duson and Maja 5/21/2008 |
Izabela was direct and honest. There were no hidden fees. Also the website was very easy and showed exactly the costs William and Patrice 5/21/2008 |
The explanation of the rate lock on the phone was great. I was expecting a bait and switch when I was told to just watch the rate and call in to lock when I was ready. AimLoan.com had the lowest rates, they were fast and came to me for the signing. I couldnt have asked for more, I was very happy with AimLoan.com Bradley and Adeline 5/21/2008 |
Brandon and Stephanie made the loan process effortless. Brandon was very informative with all the choices we had. We chose AimLoan.com becasue of his professionalism and knowledge about the industry. Stephanie provided the best customer service that anyone could provide. She answered questions in real time and made sure that the loan was processed accurately and quickly. If we ever decide to refinance again, we will choose AimLoan.com as a consequence of their excellent customer service. Kenneth 5/21/2008 |
After the loan closed Stephanie provided me with some information that I needed to assit in purchasing my retirement property. Joycelyn and Edward 5/21/2008 |
Stephanie's daily follow up on my subordinatoin with Citibank was great. I really liked that Stephanie called me daily with updates to the status of my loan. Jeffrey 5/21/2008 |
I wanted to thank Kristen and Melissa for your help getting this done expediently. I only came to AimLoan.com after trying other services that involved more personal services, but a higher rate. I was convinced that I could make it work with AimLoan.com and you helped to prove that right. I have recommended you to other friends of mine in a similar situation. I appreciate all of your help. Jesse 5/14/2008 |
I must tell you that both Linda and Lori are very professional and knowledgeable. They are assets to your business and shoudl be recognized as such. John and Kelly 5/14/2008 |
Not one problem or issue. Melisa was attentive and friendly. Michelle 5/14/2008 |
Izabela and Melisa returned my emails in a timely manner. Hung and Selena 5/14/2008 |
Melisa was very attentive and helpful in allowing us to float down our rate and get a great deal. Robert and Angelinda 5/14/2008 |
Ofelia was very efficient, helpful and pleasant to work with. William and Kathey 5/14/2008 |
Rian was very helpful Chad 5/14/2008 |
The “Mobile Notary” contacted me and confirm the loan doc signing. Everything went so well, I am impressed with your service. Your help is greatly appreciated. A job well done! Tuan 5/14/2008 |
Just a quick note to say thank you Andi for your patience with me, and all of your help with my refinance. My experience with dealing with you and AimLoan.com was 100% positive, and I just wanted to express my appreciation. Dean 5/2/2008 |
Both Christina and Khola are very clear and excellent on immediate responses. Nancy and Craid 5/2/2008 |
Izabela was polite, straight forward and got back to us on time. Curtis and Phelicia 5/2/2008 |
Andi was highly dedicated and very enthusiastic. Rebecca 5/1/2008 |
Christina was excellent! Jeanette 5/1/2008 |
AimLoan.com was very easy to use. We had no complications and Jill was very professional. Andrew and Michelle 5/1/2008 |
“This has been the most efficient loan company I have ever worked with and Stephanie you are the best. And prior to becoming an appraiser, I was a RE agent for 15 years, so I’ve worked with a lot of lenders. Believe me, you are the first on my recommendation list!” Phil and Janet 3/31/2008 |
“Pat, I would like to thank you again for all your help! At the beginning of this process I wasn't sure if I made the right choice to work with a company on the other side of the continent, but you were there whenever I needed your help, and always answered my questions. You helped to make this refinancing seem like a breeze!” Attila 3/27/2008 |
“Christina was very helpful in keeping the process on track, Very professional and friendly. Communication was excellent. Janice was also helpful.” John and Valerie 3/27/2008 |
“Millie and Dawn were very good at exchanging information with me and responding quickly.” Konstantin and Natalia 3/27/2008 |
“I was in the middle of a remodel when refinancing. The AimLoan.com staff was very helpful, listening and working with me to make the best informed decisions. They were very flexible in helping deal with the uncertainties and challenges. Dawn was awesome to work with.” Lee and Edna 3/27/2008 |
“Elizabeth was very helpful everytime I talked to her.” Paul 3/27/2008 |
“Our processor Elizabeth was very good about keeping us up to date about what was going on. I can’t believe we closed in less than a month. One lender we had contacted called five weeks later to get our loan started. They weren’t happy to hear we had already closed. You snooze you lose!” Jill and Mark 3/27/2008 |
“ Janice and Elizabeth were always prompt, well informed and very easy to work with. Unlike most other experiences AimLoan.com actually did what they said they would do, when they said they would do it.” Gary 3/27/2008 |
“ Both Janice and Elizabeth were quick to my responses.” B and Melissa 3/27/2008 |
“Elizabeth was extremely efficient and polite. Janice was also very helpful.” Marcia 3/27/2008 |
“Mikki and Jill were great to deal with. They were helpful a with all of my many questions and concerns. Great attitudes, I really appreciate it!” Long and Lilly 3/27/2008 |
“Mikki and Jill kept me updated on the progress of the application.” Joseph 3/27/2008 |
“Millie and Lora really impressed me by responding to me in a very timely manner. Shonna and Lora are very competent employees.” Dani and Bradford 3/27/2008 |
“Maricruz provided excellent service and was very helpful through the whole process.” Jack 3/27/2008 |
“ Pat was professional in every respect and anticipated my question and needs.” Glenn 3/27/2008 |
“Rian showed great support and coordination, I couldn’t appreciate it more. Excellent service.” Suraj and Sruti 3/27/2008 |
“I never felt rushed or that my questions were unimportant Shabnam was very thorough, patient and knowledgeable.” Hilary 3/27/2008 |
“Shabnam and Linda were very prompt on returning my messages and emails.” Ric 3/27/2008 |
“Shabnam was always friendly, it was a pleasure work with her.” Alan and Teresa 3/27/2008 |
“When contacted by phone Shabnam was very familiar with my loan status and could answer all my questions.” Roger and Carol 3/27/2008 |
“Both Mikki and Shabnam were very courteous, friendly and helpful. Shabnam went out of her way to help us overcome challenges a few times.” Punn and Anna 3/27/2008 |
“Mikki called me the day I applied because my rate did not lock properly. That ensured my great rate. Shonna was very helpful and knowledgeable. She provided the paperwork very quickly. The service was outstanding!” Catherine 3/27/2008 |
“Dawn was courteous and responsive. Millie was also very helpful.” Gail 3/27/2008 |
“I was very impressed with everyone I dealt with. Everyone was helpful throughout the whole process and kept me up to date at every step. I will recommend your company to all my friends. I especially appreciate Lori.” James 3/27/2008 |
“Janice and Pat kep us informed on every step of the loan process. They helped us a lot with the subordination of our HELOC. “ Jose & Gabriela 3/27/2008 |
“Millie was very helpful in getting my refinance underway.” Keith 3/27/2008 |
“Rian was very helpful and returned emails promptly.” Daniel and Nancy 3/27/2008 |
“ Shabnam answered my emails quickly with the answers to any questions I had.” Joyce and Joseph 3/27/2008 |
“I just wanted to let you know that both Jill and Jessica were very efficient and pleasant to work with. I was always able to get a quick response from you, and the process went very smoothly. Please let me know if you need any help with other closings in Massachusetts.” Susan 3/12/2008 |
“Shabnam kept me posted on the progress of the loan. She was patient and helpful during the entire process as well.” Yon and Nicole 3/12/2008 |
“Shabnam was extremely timely and pleasant to do business with. The entire process was very professional, personal and saved me a lot of money!” Mark 3/12/2008 |
“Izabela gathered my information quickly and answered my questions completely. Shabnam worked with me daily to get my loan through underwriting criteria. This is a very good team!” Mark 3/12/2008 |
“Linda went above and beyond to ensure my rate was locked at the rate I expected. Christina was awesome too! This is my 4th or 5th time I have purchased or refinanced with you, the service and rates are the best! Thank you so much.” James and Melanie 3/12/2008 |
“Janice offered us the lower rate because she hadn’t called us back on the day we called. Both Janice and Christina answered questions quickly and any action to be taken was done quickly and efficiently.” Richard and Lauara 3/12/2008 |
“Shabnam and Linda answered questions the same day, usually on the same call they were asked.” Kent 3/5/2008 |
“Prompt responses from Shabnam were important in an uncertain mortgage environment.” Sean 3/5/2008 |
“Very good with email notifications. I have closed on five mortgages prior to this one. I have lived in four houses in two states. So I am pretty experienced with home financing. This is the first time that the loan closing took place at my home. The whole process was very easy and painless. I’m very glad I did it. I got a better rate at lower terms, so I will be cutting 8 ½ years off my mortgage for the same payments! I couldn’t find anywhere else that could beat it. Thank you so much.” Sue 3/5/2008 |
“ There were absolutely no surprises!” George and Leslie 3/5/2008 |
“Khola’s had excellent suggestions for our options. Christina was very helpful with our trust transfer issue.” John and Anneliese 3/5/2008 |
“I did a refinance through Aimloan.com last August and I was going through, what turned out to be a lengthy and not so fun divorce. I was buying the house so I had to refinance. When I called to inquire about refinancing I spoke to Izabela, she was awesome! She had a very natural, down-to-earth quality which is rare in business, especially in sales. Izabela was very professional yet very genuine. As it turned out, my divorce process ended up dragging on for almost a year. Izabela kept in touch with me with current information during that time, and always returned my calls promptly. She did not "bug" like many sales people would have. To be honest, in general, I really don't like dealing with salespeople, but Izabela made my experience very comfortable and positive. If this hadn't been so, I would have easily gone somewhere else to refinance. I will definitely go through AimLoan.com again, thanks to Izabela. I will also ask for her, if she hasn't been promoted yet,(all the good ones leave). One last thing, I want you to know that I am not a person who makes a habit of writing letters like this. I am a single teacher with two pre-schoolers at home and absolutely no extra time! But I knew it I had to make time to be sure that you know how valuable an employee you have in Izabela. Anne 3/4/2008 |
Shonna was one of the most efficient loan reps I have ever dealt with. Simply the best. Raymond and Brenda 2/29/2008 |
Shabnam was excellent. Great communications and extremely professional even when we told her we were shopping around during the loan process. Duc and Judy 2/29/2008 |
Both Izabela and Shabnam were wonderful at communicating with me. Brian and Janet 2/29/2008 |
Khola and Maricruz were both very patient eve though I had a lot of questions. Lawrence 2/29/2008 |
Linda gave me a second chance to lock in the low rate after I cancelled my first application. Lori retuned my e-mails even over the weekend. Jeff 2/29/2008 |
Brandon and Kristen were on top of it. Always very easy to get a hold of and very knowledgeable. Bradley and Kristina 2/29/2008 |
Khola and Jill were very meticulous and helpful. We’ll definitely come back! John and Jing 2/29/2008 |
Elizabeth was prompt, professional and very personable. I hope that she is recognized for her efforts! Jesse 2/29/2008 |
Janice and Christina actively kept me updated via e-mail. Clearly outlined what documents were needed and what the next steps were. Both Janice and Christina were very courteous, professional and pleasure to work with. I recommend AimLoan.com to others. Augustine and Karen 2/29/2008 |
Everyone was very friendly and informative. Daniel and Heidi 2/29/2008 |
I had been shopping for a specific jumbo loan product, but every outlet seemed to be offering approximately the same rates. I found AimLoan.com on the internet, but your rates actually appeared far lower. I spoke to a number of loan brokers I know, and none could come close to the AimLoan.com rates and fees. Having a degree in finance and a skeptical disposition, I researched AimLoan.com, but concluded you were a legitimate lender. So I gave you my business and I am so glad that I did. Every number I had been quoted by AimLoan.com was accurate right through the close of my loan. I can’t pay high enough praise to the quality of the personal service I received from Christina. She promptly responded to my every telephone call and e-mail. Christina kept me informed of all significant events and solved a number of complex issues that arose, none of which were caused by AimLoan.com. She was always professional and pleasant! My loan closed far ahead of schedule, thanks to Christina. I hope you can hold-on to employees like her. I have been referring your website to everyone I can. Kenneth & Laura 2/29/2008 |
Shabnam was quick and informative with her responses to any questions we had. Gerhard & Linda 2/29/2008 |
Lora kept me up to date on the progress of my loan. She was very helpful and knowledgeable. Mitchell 2/29/2008 |
Continued to stay in contact through the whole process. High marks for reaching out with updates. Lance & Mariana 2/29/2008 |
Lora kept me up to date on the progress of my loan. She was very helpful and knowledgeable. Mitchell 2/29/2008 |
Continued to stay in contact through the whole process. High marks for reaching out with updates. Lance & Mariana 2/29/2008 |
Elizabeth was friendly and helpful whenever I spoke to her. The process was straight forward and there were no surprises. Thanks for a great experience! Matthew & Suzanne 2/29/2008 |
Shabnam was quick and informative in her response to any questions we had. Gerhard & Linda 2/26/2008 |
From beginning to end the process was a really good experience. Jose 2/26/2008 |
Elizabeth was friendly and helpful whenever I spoke to her. The process was straight forward and there were no surprises. Thank you so much for a job well done. Matthew and Suzanne 2/26/2008 |
I really appreciated the daily update and responses from Christina and Mikki. Jay and Julie 2/21/2008 |
Both Izabela and Christina were great to work with. As a result of my initial call with Izabela, I determined that I would do business with your company. She was great and knew her stuff! Robert 2/21/2008 |
Elizabeth was very friendly and easy to work with. I recommend Aimloan.com to all my friends Peggy 2/21/2008 |
Elizabeth was extremely helpful, always cheerful and never seemed to be flusteres or frustrated by my questions. Garry and Judi 2/21/2008 |
After completing my application online Linda called to confirm our application status and our lock-in terms. She assured that we were locking that same day which probably saved us money because rates went up the next day. Daren and Wendi 2/21/2008 |
Shonna and Mikki were professional responsive and honest, very unusual for the loan industry. I normally do not give good comments so you should be proud. Daniel and Joyce 2/21/2008 |
We would like to thank Linda & Jill very much for their help, advice and making this a great learning experience! Aimloan.com has the process extremely organized for borrowers to get their applications expeditiously processed. The competitive mortgage rates initially attracted us but customer service is what separates you from others. Peter and Nichole 2/19/2008 |
I’m a realtor and I got good words from my clients who work with Linda before. This is my first loan with Aimloan.com, I worked with Linda and would not hesitate to call on her again and continue to refer my clients to her. Jill was also exceptional. She was able to get my loan processes approved and funded in very short time frame. Very professional always kept me informed of each step along the way. I will ask for her again on my next loan. Ryan 2/15/2008 |
Michael and I closed on a refinance of our Washington, DC home with AimLoan.com. We each have 20+ years of experience in banking and at the start we were very skeptical as we knew nothing about AimLoan.com beyond a listing on BankRate,com. But the product and interest rate were so compelling we decided to move forward. At the start, I could not imagine how a $685K mortgage could be documented, underwritten and closed within a 30-day rate lock. But at that point I hadn't been introduced to Christina. We have owned many homes and closed on more mortgages than I can remember. I have never worked with someone so competent, self-assured and simply pleasant to work with. We all worked extremely well together and closed well within the rate lock period. Christina was able to be flexible and make changes along the way and we did all we could to provide complete information quickly. Based on this experience, we have been recommending AimLoan.com to our friends around the country. You can attribute this to our working with Christina. Jon & Michael 2/15/2008 |
Very helpful, patient, courteous and kind people to work with. Arun 2/15/2008 |
Kristen was informative and courteous to my needs & questions. She promptly returned my calls, reassured me when I had some questions. I was please with the closing process, very efficient, Thank You! Maria 2/15/2008 |
I was pleased with everything. Maricruz was a pleasure to work with! Robert 2/15/2008 |
Melisa was very prompt answering all of our questions and was attentive to our needs, Thank you so much. Michael & Katie 2/15/2008 |
Communication was excellent & the process was quick and painless William 2/15/2008 |
I was amazed at the speed and efficiency that my loan processed and closed. Shonna was always immediately available or returned my calls and e-mails right away. She always had answers for my questions. Paul & Cheryl 2/15/2008 |
Where ever you found Shonna , you’d better hold onto her real tight! She was superb in every meaningful category . . . cheerful, prompt, accurate, and intelligent! She went out of her way to make sure I was happy. Wow! Thank you. Mark and Karen 2/8/2008 |
I was particularly gratified to see that one loan processor was assigned to handle all the aspects of my case. Service could not have been better! Eric 2/8/2008 |
The use of email to keep my updated was very helpful and very flexible on closing the process. Steve 2/8/2008 |
I didn’t even have to get out of my house to complete the entire process! Gang 2/8/2008 |
We found your representatives very responsive and the rates and costs were as advertised. Greg and Carole 2/8/2008 |
Dawn was very pleasant, I can not say that enough! She kept the stress out of the process. Robert and Honey 2/8/2008 |
Dawn did a great job of keeping us informed. We got a great rate and the closing costs were very reasonable. Rohit and Shalini 1/29/2008 |
“I thought the process of refinancing with AimLoancom was terrific, beginning right away with interacting with your website. I was able to get clear, up-to-date information that made it possible to know and compare costs. Rian assisted us to refinance and she was highly personable, conscientious, and efficient. The notary who came to our home for the signing was also highly personable and professional. We were able to go through the process quickly and with a minimum of stress. We are very pleased we chose AimLoan, would do so again, and would recommend you to people we know. ” Milton 1/15/2008 |
“It's such a relief to have something go so smoothly. I still can't believe it! First I need to say, that Izabela was a big part of me doing this. She is the best! I've never, ever had someone so helpful, sweet, professional and patient. She should be proud of her work ethic, capabilities and knowledge. It was a joy working with her and will highly recommend Izabela and Aimloan.com any chance I get. AIMLOAN is very lucky to have Izabela working with them! The whole process was very efficient, professional and quick. Again, I'm very impressed. Thanks again for the great service.” Linda 1/10/2008 |
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