The Reviews Are In
Belinda was very professional, friendly, and was always there to answer our questions and provide any...
I really appreciated Betty's prompt responses and her updates on the status of our loan.
Thank you so much for your help! We are very excited about our new house and the great rate / fees from...
Paige demonstrated great service and I enjoyed working with her.
Our “Track Rates” service emails you rates specific to your loan scenario at a frequency you request (daily, weekly or monthly). Or, if you prefer, you can set a ‘target rate” and only be emailed when that rate becomes available.
Click here to sign up.
On a refinance transaction, if the savings you will achieve with the new lower rate will recapture the closing costs of the loan in a relatively short period of time, you should probably go ahead and lock your rate and close your loan. Trying to time the bottom of an interest rate cycle is tricky and each month you delay costs you in the form of carrying a higher interest rate on your old loan. If rates fall further, you can always refinance again.
On purchase transactions, in times of stable interest rates, most of our customers lock when they are within 30 days of closing. Locking for a period longer than 30 days increases the cost of the loan slightly but is sometimes a good idea if rates are volatile. If your closing is more than 30 days out, we recommend you compare rates and points on our website for 30, 45 and 60 day locks and make your decision accordingly.
Our online application is very user friendly. You will not be asked for any account numbers and can estimate loan payment amounts, bank account balances, etc. The application is broken down into sections and you can track your progress through each section at the top of each screen. It should take less than 20 minutes to complete the application. Move through the application by using the back and next arrows at the bottom of each screen. Don't use the back and next button on your browser while you're completing the application. If you need additional help answering a question, click on the question mark at the end of the question for more information. If you don't have time to complete the application once you've started, we'll save the information you have completed. When you're ready to finish, return to the site and enter your User ID and password to continue.
If you're not sure about exact amounts, please make an educated best guess. Websites such as Zillow.com and Eppraisal.com may be helpful. The appraisal (and sales contract, if purchase) will ultimately be used to determine the value of the property. Prior to drawing your loan documents, your processor will send you an estimated closing statement and you will have an opportunity to adjust your loan amount as you deem appropriate.
Our system is designed to deliver the very best rates and fees available to qualified borrowers. Our loans are underwritten by an automated underwriting system and, in most cases, FICO scores below 620 will not be approved by our system.
We'll require a copy of the settlement statement on the sale of your current residence to verify that you’ve received sufficient funds for our closing. If the closing of your current home is scheduled for the same day as the closing of your new home, we'll ask the closing agent on that transaction to provide an estimated settlement statement.