Associates were excellent! Sheema is the best and the whole team is great. I’ve never had better service anywhere. Shana was also great.
AimLoan associates are honest and help the customers to the best of their abilities. I love AimLoan.
Sogol was very responsive and helpful during the entire process. She is fantastic!
All of my questions were answered in a timely manner. As a first time borrower, they walked me through the entire process. It was actually much easier than I expected.
Robert was very helpful and was willing to make any adjustments as needed.
Lauren always answered my calls and my questions. I am very satisfied with customer service and speediness of my loan.
Sondra and Tanya were outstanding, professional, knowledgeable and helpful. They always promptly answered our questions.
I have had a second mortgage over the years and AimLoan.com is by far the most accommodating and efficient. Jen and the team were extremely professional and responsive throughout the entire process.
Kelli was friendly, attentive and exemplary in her knowledge and ability to process my loan for a successful funding.
Robert is great to work with. He was very helpful and kept us fully informed on the status of our loan.
All of your associates were very courteous, helpful and knowledgeable.
Everything was done very quickly and efficiently.
Associate kept me updated and responded to my messages.
Prompt answers and being well prepared helped close our loan on time.
It was a quick close and all the staff worked hard to make sure everything was ready in time.
Associates were all very helpful and responsive. I was impressed by how well organized the final documents were.
Associates were always very positive and super professional.
Both Bekki and Dominique were always very helpful and quickly responded to all of our questions.
Every associate is excellent. Rick is outstanding! Overall process is efficient.
Answered all my questions to the best of their ability.
Olivia was extremely responsive and professional. I was very impressed with how smooth the process was.
Quick follow up. Knowledgable on the product. Extremely seamless!
Available at all times to answer questions. If not able to answer phone, quickly returned call even on weekends.
Everyone is very professional – very impressed with Robert (Loan Officer).
I was pleased with the immediate responses to my e-mails and calls.
Great customer services, fast response to questions and information regarding new loan, was accurate from the very beginning.
The overall level of communication was excellent. It was always easy to get in touch with one of your team members. The team members were quick to provide me with any answers to my questions.
Hannah my loan processor and Sondra my loan officer were amazing! I’ve never purchased a home before and they made it such an enjoyable experience! I love working with them. They were patient, positive, pleasant, and available.
Esther was very responsive and kept me in the loop throughout the entire process. Despite some challenges we faced at no fault of our own. She was like a warrior and did everything she could to make sure my loan goes through and that I close on time. Esther deserves recognition and I would recommend anyone to work with her!
Nikita was amazing. She helped me with so many things I didn’t understand. She always made me feel like I wasn’t being a pest. I cannot say enough about her courtesy, kindness, and efficient manner.
I was surprised by the timely responses and helpfulness of everyone I dealt with.
I was always able to set someone on the phone when I need help or had questions.
Nikita was very helpful and responded quickly on all e-mails and phonecalls.
This was the 5th home we have purchased and by far this experience was the most pleasant. Esther was so informative and on top of everything. Thank you! Give her a raise and promote her!!
Olivia was incredibly prompt and informative in her correspondence with us during the refinancing process.
Olivia was great. She was incredibly responsive and helpful.
Sara was very responsive. She was kind and pleasant on the phone. I appreciated the one on one contact. I especially appreciated the emails updating me on the steps.