Timely responses to emails and phone calls throughout the process.
Everything was great and faster than what local banks have done before.
Rachel worked to get our closing done when we requested event though it was difficult due to the holidays and our crazy work schedule.
Employees are the best of the best! Lauren is exceptional!
All associates were better than excellent(if that is even possible)! Heather helped us out throughout the loan process and was very friendly and professional!
All associates were very helpful and responsive,
I like how associates answered all phone calls and did not let it go to voicemail .Especially Amanda who always answered her phone and was a great team player.
Associates were prompt, professional, and communicated clearly. They explained things well and you could tell they were not reading from a script. Everyone seemed to know their stuff!
All associates responded immediately to phone calls and emails.
We were very impressed with Sheema, she was very responsive and always kept us informed along the way.
Every associate I spoke with was extremely helpful and knowledgeable. They helped me understand exactly what to expect at each step of the loan process.
Angie and Kelly worked hard to get our loan closed on time, they gave us a good heads up on what we needed to provide and kept us on track. Thanks to both of them!
Sogol was excellent, very attention to detail oriented.
Kelvin was responsive to questions and he was very professional and helpful.
Andee was excellent from start to finish, prompt and professional.
Kathryn was extremely responsive to all of our questions, we appreciate all of her hard work!
Easy and quick loan process, with efficient and quick responses to email's. Everyone I dealt with in the process was very informative and friendly.
The entire process was done very well. Thank you for the efficient service.
The staff was very friendly and accommodating especially given a time difference.
Esther was very helpful in closing within three weeks, completing every milestone and communicating with me effectively and exemplarily
Your team of people make a painful process painless! Thank you again for a wonderful experience.
I am very pleased with the way my account was handled and you are all doing a great job. Thumbs up for Ashanti! Thank you for the job well done!
Everyone was very responsive in order to ensure a quick process.
When we were not on top of submitting information needed, representatives were in contact to be sure we stayed on track for our closing date.
Besides the low rate, I went with Aim Loan because of the initial contact I had with Khola. When we spoke, he answered all of my questions without trying to obtain lots of information like other lenders and did not push at all. It was refreshing!
It was a pleasure to have both Bekki and Sandy guide and help me throughout the process. Their professionalism and communication was superb and because of it I got to close earlier than planned. I will definitely recommend AIM's service.
Judy was very proactive and great at getting back with me if I called and she was unavailable.
Cierra was very helpful as we proceeded through the steps of our loan.
Always explained things well and always answered questions. Did not hurry me off the line.
Johs was super available, responsive and wlays friendly and knowledgeable.
They always got back to me extrememly quickly and were knowledgeable and nice.
They were all very enjoyable and proactive in emailing us along the way.
Kathryn was great. She was very organized and kept me informed along the way.