Everyone we had contact with was a pleasure to work with. Emails were returned very quickly, sometimes within a few minutes.
Esther's email messages were clear and precise. Also, she would call to give me a heads up on important and time-sensitive issues.
Jessica and Kurt were great to work with. Jessica was the best loan processor we have worked with so far at AIM.
Judy was beyond prompt and professional. I chose AimLoan with the anticipation that the service would be less than what I've experienced in the past with local lenders. I was wrong. Judy was incredible and the committment to the structured process allowed us to close earlier than we originally estimated. I couldn't be happier and will definitely recommend to others.
Joleena is a very pleasant and customer oriented representative.
Sachiko was fantastic to work wtih.
Everyone was very polite and professional.
Robert came through like a champ!!! I am a rather demanding individual and Robert met my expectations time and time again. His communication was thorough and timely. As a former mortgage SVP, I would hire Robert in a heartbeat. Great job managing a demanding customer!
Kendall was very attentive to customer. Messages returned promptly. Excellent service. Thank you, Kendall!
All the reps were great. They returned calls quickly.