She followed up and kept the process moving by reminding me to send in documents. She always called back immediately. She was knowledgeable and courteous.
Very personal. Loved the streamlined process. So easy to see where I stood on the loan approval. Very easy to submit paperwork and communicate with a real person!
Kelli granted me unlimited access to her with any questions or concerns via phone and email. She returned all calls/emails PROMPTLY!
Great service on all our refis.
Everyone I dealt with was fantastic and professional. Esther was particularly great to work with as she handled everything fast and promptly.
Sachiko made certain the closing occurred on time when it seemed almost impossible. She multi-tasked several phases of the closing to ensure our date was met.
Kathryn was excellent! Very professional and efficient.
I would highly recommend AimLoan. Kathryn was outstanding. Professional, efficient, and very knowledgeable. (I also saved several thousand dollars!)
Very timely responses and emails, super friendly attitudes.
Every single person was so helpful and friendly.
Navia was very prompt and professional. It was a pleasure to work with her.