Explained the process very thoroughly, Cierra is also very polite and knowledgeable of the entire transaction.
Robert was outstanding in customer service – extremely responsive.
Associates were very nice and great communicators. They listened and responded very well to questions. I highly recommend AimLoan.com.
Cierra was super helpful and made the process so easy. She is awesome!
Donna provided excellent customer service she was very friendly and prompt. In addition, Ashley was also excellent.
Very prompt associates and friendly service.
I will be recommending you every chance I get as I am a big fan of your company, service and your employees.
Everyone was a pleasure to work with and promptly answered and returned emails. Christa was especially helpful, and was working days, nights, even weekends and holidays.
The ability to talk to the associates without long wait times and general availability was so great.
Christa was very calm and professional throughout the entire process.
This is our second loan with AimLoan, Linda and Robert make a great team! Everything went smooth and we had no issues! Thank you!
I’m a repeat customer and this is my third experience with AIM and in one word “amazing” from start to end. Thanks to all of the professional associates at AIM, I could not have asked for better service!
I am really impressed with the level of professionalism, knowledge, timeliness, respect and friendliness that I received. It was amazing!
Brian kept us updated of the status of our loan through email and phone calls. He was friendly and answered all of our questions without rushing us through the process.
Always kept us informed of the progress of our loan.
Everyone I worked with was polite, informative and always got back to me quickly with full answers.
Hannah provided the best loan experience I have had. She was professional, available, responsive and very knowledgeable of the process.
All associates were very helpful, friendly and knew the answers to all of my questions.
Melissa was very proactive in providing me answers to questions I had. A true professional! She provided great dialogue throughout the entire process.
Linda took the time to understand our business and purpose of my purchase. She and Sogol are very competent.
Ileana was the best customer service representative we have ever encountered.
Elizabeth was great and I loved the customer service she provided, she kept me updated and answered all of my questions. That was truly appreciated.
Kurt and Erin were especially helpful and willing to make sure my questions were answered. They promptly answered my calls and explained things every step of the process. My thanks to both of them!
I greatly appreciated the fact that Christa went above and beyond to help keep me on the closing time line.
Sandy was very professional and courteous. I was pleasantly surprised with Aim Loans customer service. I will be doing business with you again.
With all of the associates I felt like I was a celebrity! They kept me well informed every step of the way and treated me with the upmost respect!
All associates were good at letting me know exactly where I stood in the process.
Associates teamwork, inclusion of my agent, and email updates really streamlined the process.
All associates were always helpful and informative. They called when information was needed and were efficient in getting my loan through in a short time.
Both Sogol and Kourtney did an excellent job by keeping us informed and explaining anything we did not understand.
Olivia was fabulous, she could not have been more timelier with her responses, be it telephone, e-mail, or regular mail. She was friendly and professional at all times.
Both Jessica and Janice were very helpful and responsive to all of my questions.
Brian and Janice were very helpful, courteous, and responsive throughout the whole process.
Curtis did a great job of keeping me informed and on track to close on time.
Associates provided timely feedback on status of application and any additional information needed.