All was perfect!
Prompt response time, acknowledged all of my emails, and kept the process moving forward.
My loan officer worked with me when my dad's illness kept me from returning paperwork on time.
Olivia was very prompt, professional, and a pleasure to work with.
Judy went out of her way to answer my questions during teh process. She was very helpful and always responded quickly.
Lauren did a great job in advocating for me and making sure that underwriting understood my information.
Processor, Hannah, was great! She was very thorough in explaining and keeping us informed; she was very friendly.
Kate was very courteous, knowledgeable, and friendly. She was very quick to respond on any given question.
Erin worked hard to meet our short term deadline and was quick to respond.
I recently worked with Kathryn. She was great to work with as a Loan Processor. She was responsive and available. In today's environment it is, at times, difficult to reach people by phone, but every time I need a quick question answered she was available to answer.
Janice and Olivia were great to work with. Both were prompt and professional. Great customer service!
All of your representatives were courteous, articulate, sympathetic, knowledgeable and very helpful by being personally invested in ensuring that my loan went through.
Associates were very good at communicating with me. I was never in the dark about where we were in the process.
The overall attentiveness and quick updates were great.
Heather was great, I wish I had her working in my company. She helped us in every step of the way, and was a joy to work with!
Angie was extremely helpful and responsive throughout the refinance process. Good job!
Your employees are very professional and knowledgeable.. Quick responses; efficient; great team. Jen is wonderful !!!
Very much liked how most interaction were via online & emails.
Jen was very active in making sure the loan closing stayed on target. She followed up on everything. She was really great to worth with.
Christa was always very patient in explaining things I didn’t understand.
Everyone was very helpful. They never made me feel stupid if I had questions or needed additional help.
Josh answered many questions with clear, prompt, and friendly answers!
Amanda worked with us to understand our particular needs and created a plan that met our goals.
All associates were nice, promptly returned my calls, and answered all of my questions.
Donna was outstanding in staying on top of everything, she did exemplarily work with meeting timelines.
Always prompt and courteous. The whole process was amazing!
Everything went smoothly and timely. Thank you for all you did to make it all happen.
Lauren is so good at what she does, she kept us informed and we are very happy!
We had a great conversation with Sondra, which added a personal touch!
Melissa was awesome! Her timeliness, attention to detail, knowledge and attitude are incredible.
The assocciates were very prompt at answering questions and giving me information when needed. The process was very clear and defined.