Oh my gosh it was such a great process! Everyone was helpful and responsive. I couldn’t have asked for a better or faster experience.
Very helpful and patient with all my calls asking for help, and updates!
Always kept in touch, kept me updated and processing was fast
Jacylyn could not have been better. She made the experience one of the best I've ever had.
Beth was very helpful throughout, patient in answering my questions, and very quick to respond.
Both Janice and Donna were extremely responsive, kind, and always on top of things.
Both Erin and Ashley were very pleasant to deal with. Both were very competent and helpful answering any questiosn I may have had.
Hello Sean, i just wanted to send over some feedback on my loan process with Donna.
I've gone through the loan process a couple of times and felt this was the smoothest ever.
I was placed with Donna as my processor and have nothing but positive things to say about her. She was available (within minutes) of my emails and phone calls and was very knowledgeable of the process.
I would and will definitely recommend her to everyone.
Thank you aimloan!
All were very helpful and always responsive. I always knew what stage of the process we were at. Robert did an awesome job making sure we closed on time. Always courteous.
Cierra was so easy to work with and helped us close in a timely fashion despite setbacks.
Every one of them [AIM Associates] was wonderful! All of my questions were answered and in a friendly, clear manner.
I am a 3-time customer and Aim is amazing!! Much like last time, I will be emailing Vince to let him know how happy we are.
Esther was really helpful throughout the whole loan process. She was patient and addressed all our concerns and questions promptly. Really happy to have had her as the loan processor.
Heather does a great job communicating and getting the job done.
Esther kept us informed and never left us guessing. She was great day and night!
Everyone was very easy to work with and mostly very timely in responding. Stephanie quickly and cleanly answered my questions. The whole process was done well.
Kelly and Heather were great about responding to us quickly.
Ashanti and Bekki helped and explained everything throughout the process of the loan.
Melissa was wonderful - always pleasant on the phone and willing to help me with any questions.
Patient, courteous follow through from Kurt to everyone involved.
Everyone was very well organized and kept me informed on new requirements.
Kendall was very responsive and always returned my phone calls and emails promptly.
Everyone we were in contact with was very helpful! We really leaned on Diana, she was so helpful anytime we called!
Erin did some weekend hours, which I don't typically see in mortgage companies I've used previously.
I made the decision to start researching refinancing options and 3 weeks later it was done thanks to AimLoan.com. The process was easy. Everything was done online right up to closing. I am very happy with the outcome.
Everyone was pleasant! Kendall was especially personable and knowledgeable!
Ileana was great! She was quick to respond to my questions. She helped make my refi an easy and smooth process. I would definitely recommend AimLoan.com. Thank you!
Kendall took precautionary measures and obtained information from me prior to the loan going to underwriting which helped the loan close on time.
We had a difficult situation with some liens that had been places on our property in error by the city of San Francisco. It took months to get it resolved, but your team - Heather and Jay - stayed with us all the way. We are very pleased by the result and good rate.
Jay was my first contact with AimLoan. He was knowledgeable, informative, and very patient with me.
Donna was amazing. Always available and thorough with her responses. This was our 5th home loan and hands down the best experience ever!! The auto e-mails when you cleared each stage were also very helpful. Will recommend over and over again!
Great customer service and up front info. 25 business days from application to funding with a not so straight-forward file!
Whole process went very quickly. Closed loan within 20 days of application.
Ileana was very patient and helpful through the entire process. A real pro!