Kathryn and Kourtney provided excellent service. They returned phone calls and e-mails promptly and were very pleasant and easy to work with.
Several times when additional information was required or when something slightly out of the ordinary occurred, Marwa was right there was my advocate.
Kathryn and Kourtney were both great professionals and very pleasant and easy to work with.
Cierra kept a sense of humor and put up with my continuous questions. Overall a great experience and timely. First time with this company and will recommend to others.
Extremely responsive, my title company liked working with Sachiko too!
[...] everything was signed and done on time thanks to you. I can't wait to complete the survey to rave about you and the service provided which were both outstanding!
Again, a big thanks for all you did for us and I wish you well
Always kind and informative – associate’s positive attitudes were helpful.
Everyone was helpful. The whole process was as simple as possible.
Always answered emails very promptly and in a professional manner.
All associates worked fast, hard, and diligently. Both Melanie and Kourtney were superb. One of the easiest refinances I have ever been through.
Navia was very thorough and pleasant. I had confidence in her ability to handle my loan.
Everyone that I had communication with was very helpful and provided information concerning the loan process. Thanks to all.
Lukas was incredible! Clear concise, prompt. Always responded immediately! I am a retired new home sales agent and only encountered his high level of service once before!!
P.S. All of your staff was excellent! I am very impressed. Thank you!
Nikki communicated with me perfectly. She always promptly returned emails and was very clear in explaining the process.
Being constantly updated and informed was so helpful and appreciated!
Ileana kept me informed during the whole process. She did an amazing job.
Annalisa and all the other folks were very professional and courteous. They really worked hard on my loan. Keep doing what you do.
Everyone was so responsive every step of the way! We closed so quickly because the team worked like a well-oiled machine. Thanks for everything!
The Aimloan representatives were always courteous and communicated. We would do business with Aimloan again.
Essentially everything Jen did was great. She was extremely helpful.
Outstanding service from the following persons: Irma, Mari, Angelica, and Christine.
All of the employees were courteous and helpful in this refinance process
Vanessa was extremely responsive, helpful and kind.
Associates were always quick to reply and kept me well informed.
The entire process went very well. All associates were prompt and professional. Much more competitive than our local market and still very convenient. Closing agent came right to my house. Done deal in less than 30 days!
Jenny was very helpful and answered my never ending questions.
Responded quickly to my questions and the status of documents I faxed in. They kept me well informed throughout the entire complicated process.
Everything was outstanding. Thank you for the tremendous service!
I am writing to commend and thank the AimLoan Team on the exceptional job they performed refinancing our home loan. The refinancing was performed extremely well, professionally, effectively, and the entire process was spectacular.
In particular, I want to personally thank Linda, Beth, Bernice, and their support team of professionals. These aforementioned experts performed admirably, were considerate and caring, professionally answered all my questions, and treated me and my wife with respect and dignity. As such, these ladies, and your entire team of Subject Matter Experts, are a tremendous credit to the AimLoan name.
Donna was fantastic! She was always available to answer any questions. The entire process was very smooth. I highly recommend AIM and would use them again without question.
Luis was always professional, responded to our called and messages promptly, and took the time to answer our questions. Our refinance closed on time and I felt the process went smoothly. Luis was easy to work with, and I wouldn't hesitate to work with him again or recommend him to others.
Lauren was very patient walking us through the steps and responsive to emails.
Jay and Kelli were excellent reps. They took away some of the unease of an internet loan.
Both April and Kourtney were kind, friendly, helpful, and efficient!
I would like to commend two of your employees, both of whom were pleasant, helpful, knowledgeable, and a pleasure to work with. They are Khola and Robert.
Each person kept the lines of communication open. They answered all questions.
Erica and Mari were outstanding. Mari even stayed after hours to help me at one point.
All the associates on our loan were great. I am so impressed with the service. I will recommend AimLoan to anyone. I am in the mortgage business. This was the easiest loan I have ever had. Seriously.
Communication was great from all associates. We were kept well-informed throughout the entire process.