"Very responsive. Very nice and helpful."
"I have told several people how much I have appreciated AimLoan.com. Everyone I have encountered has made me feel my business is important. I look forward to a healthy relationship and will continue to recommend AimLoan.com."
"I thought everybody was very helpful every time I placed a call or had a question."
"Melisa, thanks for your great service and follow through. This is the second transaction with AimLoan.com and both have gone seamlessly. You and your company have been a pleasure to work with."
"Rhonda was such a pleasure and treated me like I was someone special and important."
"Laura, thanks for your help, patience, and for gettin' the job done! My experience with you and with Vanessa was a very good one and you were both always very pleasant to work with and to talk to...I'm glad to have done business with AimLoan.com and should I need to finance another property in the future, I will certainly contact you and AimLoan.com again."
"Vanessa was very helpful. She kept me informed, returned telephone calls/emails promptly, and met her commitments."
"Very fast in processing loan. Free home equity line of credit application was easy thanks to Millie."
"Shabnam kept me up to date and the entire process was very efficient. I also appreciated the emails from Khola to keep me informed about the current rates."
"Game me personal attention without trying to push me into accepting the loan. Gave me the facts and let me decide."
"Very speedy, knowledgeable CSR, process made simple. Great rates and most important, closed on time. Many thanks."
"My bank offered me a great low interest loan. I called and when they found out the house was in my trust they told me I wouldn't qualify for that rate. I then applied again with AimLoan.com and was told "No problem". They did all the paperwork and I got a great rate. Thank you!"
"I liked that we were both e-mailed and that calls were returned at either home or work. It was a painless process with no surprises. Thank you!"
"Thanks to Nicole and Laura for making this refinance a painless experience. If AimLoan keeps the rates and fees competitive, your customer service will ensure that you win in the mortgage market hands down. Thank you."
"You provided us with lots of help and support. I am very happy with the service you provided and will be a repeat customer. Thanks."
"Lori, I'd like to thank you for providing us a very good service. You've been very helpful, always keeping us informed .... Thanks."
"Nicole responded immediately to all of our questions. She was extremely friendly and helpful. We were more informed than we have ever been through an escrow company."
"Thank you for all your help. This is the second time we have used AimLoan and are as happy as the first time. We have recommended AimLoan countless times to our friends and family as well. Thank you again, we look forward to working with you in the future."
"Lora has returned all my emails and phone calls within hours. One time she even answered my email on a Saturday evening. It was a great pleasure and experience to work with Lora."
"Jill was extremely efficient via email. She always answered my questions promptly. Linda was helpful with my decision as to when I should plan to close my loan. She was my first contact."
"We've had four friends use you after learning of our experience."
"Andi was very attentive and kept me informed. She problem solved!"
"Went the extra mile on all my questions and requests."
"Provided all the information we requested and updated frequently on the status of the loan."
"Shabnam made me feel like I was her only customer. Every single question I asked was answered promptly. For once during a refinance process I wasn't concerned about anything. It went very smoothly."
"Jill responded to my emails and spoke with me several times on the phone and was always helpful."
"Jill was very informative and responsive. She made this refinance as painless as possible."
"Email communication combined with great phone follow-ups made this a very smooth process!"
"Worked on her Saturday to push for an early close...Ya Hoo. Thanks Rhonda!"
"Very knowledgeable and prompt in returning information. Give Rhonda and Laura both an A+."
"My computer was down and they completed the loan application over the phone. Your staff was very personable as well as knowledgeable."
"Rhonda was courteous and very helpful during the entire loan process. She was a pleasure to work with."
"Vanessa stayed late one evening to complete my package for processing. Her effort helped me close earlier than scheduled which was important to me because of my job assignment."
"In all respects, Shabnam was excellent. We were kept so well informed. I didn't have any reservations about conducting business with people I never even met face-to-face."
"Linda was particularly helpful to solve issues related to closing costs. Jill is very prompt and helpful to solve any issues."
"My wife and I have just finished buying a home in which we used Aimloan.com as our lender. We worked with your processor Andi. My purpose in writing this letter is to congratulate you on having such a fine employee. Our experience with Andi was exceptional. Although we had hiccups in our loan process, by her hard work and dedication we were able to fund our loan and close escrow on time. I really feel she went above and beyond all my expectations. I would be happy to recommend AimLoan.com to any of my friends."
"Andi was very professional, courteous, helpful and knowledgeable. Aimloan's rates are the lowest I've found."
"Rhonda was great! Her attentive, prompt service and high level of competence far exceeded my expectations. When the process was delayed because of third party schedules, she replaced them to keep us on schedule. We signed docs 7 business days after our application. Incredible! I am totally satisfied and would recommend you to anybody!"
"Wonderful Job. You were wonderful to work with. Aimloan.com is the most efficient lender that I've every encountered and I'll be sure to refer others."
"Shabnam, thank you. We received the check on Saturday. I will definitely refer you to others. Barb and I talked several times about how easy and fast this refi was in comparison to others we had done in the past. Thanks for your help. Good Job!"