April was exceptional. She communicated any of my concerns and her timelines were on point.
Both Erica and Amanda kept me advised and in the know at all times.
I was particularly pleased with the consistent attitude of openness, transparency, clear explanations and flexibility of each person I spoke with.
Both Sheema and Shana were always friendly, professional and quick to respond, always addressing my questions.
Nikita was amazing, I was beyond impressed with everything she did to make this a smooth and simple process.
Hannah was great at keeping us updated during the loan process. She was very accommodating.
All associates were knowledgeable, friendly, and very helpful. The transactions went very quickly, yet smoothly.
Associates were excellent! Sheema is the best and the whole team is great. I’ve never had better service anywhere. Shana was also great.
AimLoan associates are honest and help the customers to the best of their abilities. I love AimLoan.
Sogol was very responsive and helpful during the entire process. She is fantastic!
All of my questions were answered in a timely manner. As a first time borrower, they walked me through the entire process. It was actually much easier than I expected.
Associates were always very positive and super professional.
All of your associates were very courteous, helpful and knowledgeable.
Both Bekki and Dominique were always very helpful and quickly responded to all of our questions.
It was a quick close and all the staff worked hard to make sure everything was ready in time.
Every associate is excellent. Rick is outstanding! Overall process is efficient.
Everything was done very quickly and efficiently.
Sondra and Tanya were outstanding, professional, knowledgeable and helpful. They always promptly answered our questions.
Robert is great to work with. He was very helpful and kept us fully informed on the status of our loan.
I have had a second mortgage over the years and AimLoan.com is by far the most accommodating and efficient. Jen and the team were extremely professional and responsive throughout the entire process.
Associates were all very helpful and responsive. I was impressed by how well organized the final documents were.
Robert was very helpful and was willing to make any adjustments as needed.
Lauren always answered my calls and my questions. I am very satisfied with customer service and speediness of my loan.
Kelli was friendly, attentive and exemplary in her knowledge and ability to process my loan for a successful funding.
Associate kept me updated and responded to my messages.
Prompt answers and being well prepared helped close our loan on time.
Quick follow up. Knowledgable on the product. Extremely seamless!
Olivia was extremely responsive and professional. I was very impressed with how smooth the process was.
Answered all my questions to the best of their ability.
Great customer services, fast response to questions and information regarding new loan, was accurate from the very beginning.
I was always able to set someone on the phone when I need help or had questions.
This was the 5th home we have purchased and by far this experience was the most pleasant. Esther was so informative and on top of everything. Thank you! Give her a raise and promote her!!
The overall level of communication was excellent. It was always easy to get in touch with one of your team members. The team members were quick to provide me with any answers to my questions.
Available at all times to answer questions. If not able to answer phone, quickly returned call even on weekends.
I was pleased with the immediate responses to my e-mails and calls.
Everyone is very professional – very impressed with Robert (Loan Officer).
Nikita was very helpful and responded quickly on all e-mails and phonecalls.