Sarah was quick with her responses and was very accessible.
I made the decision to start researching refinancing options and 3 weeks later it was done thanks to AimLoan.com. The process was easy. Everything was done online right up to closing. I am very happy with the outcome.
Jay was my first contact with AimLoan. He was knowledgeable, informative, and very patient with me.
Everything and everyone was efficient, direct, courteous, helpful, and consistent!
All were great. Diana was quick to respond and very clear and helpful.
Very prompt and responsive to questions and issues.
Joleena is the type of employee that an employer dreams of having on their team. Positive attitude, extremely helpful, knowledgeable, friendly.
They were very kind and always provided helpful answers to whatever I asked.
The loan process was efficient with no delays.
Diana was especially gracious, helpful, and quick to handle any questions or concerns that popped up.
Everyone we dealt with at your company was prompt, courteous, and knowledgeable. We didn't encounter any problems.
Every single person was truly fantastic! [...] I still rave about it to everyone I know and would recommend AimLoan to everyone, as I already do. If I ever find myself needing a home loan again, I wouldn't bother shopping around again because I know that nobody will beat the deal and expert service that I would get from AimLoan. Thank you!
Lauren was excellent in every call and email we communicated. She was patient and kind! She made this process very easy!
AimLoan.com provides stellar services from start to finish. I have had 6 mortgage loans in my lifetime and this lender is by far the very best. Why... Speed, efficiency, professionalism, and constant feedback at every step. In a word... remarkable [...] all of our steps were completed online with a final signing in our home. Remarkable! Thank you AimLoan.com!
Good communication once application generated. Good emails. Daily rate changes very helpful.
Donna was very patient when I had questions and even when I didn't fill out a few forms properly. And she called at a critical time when she noticed I hadn't responded. You are extremely thorough. You made the experience one where I had confidence even with all the stream of paperwork.
Everyone did a great job. We could not be more pleased. It was the best refi we have ever been through. Thanks!
Prompt replies, extremely friendly, very informative. Had a processor change mid-loan and it was a very smooth transition!
My loan processor was knowledgeable and was prompt in answering my questions. The 12-step status update was helpful.
Outstanding process! Congrats on great staff! Sogol was excellent!
Brian was terrific through the entire process. He managed to be both friendly and professional at the same time.
Lukas was extremely professional. He answered all of my questions quickly and concisely. He was completely on top of everything. Great overall experience.
Sandy was such a pleasure to speak to. She was always very informative, patient and kind. She walked me through every step of this process. I’m very grateful to her.
Everything! Ileana was knowledgeable, accessible and on top of everything! Give this lady a chance!
Khola always returned my emails with precise rates and fees
Kelli was not only responsive and efficient but also an absolute pleasure to deal with. Totally satisfied with her work.
I've got to send a quick note of a very satisfied, and somewhat amazed, new customer. The simple and mainly painless effort this refinance was combined with the professional and timely nature of you and your team is flat out amazing. I've got to admit I was prepared for some kind of delay, additional paperwork or something. It never happened.
I was impressed how the transition to Betty happened when Robert went on vacation. The team did not miss a beat.
She was very thorough, knowledgeable and competent. She did not hesitate to seek advice.
Diana was exceptional and a joy to work with. She should be highly commended.
I found Elizabeth to be friendly, professional, hard working and easy to work with. I hope any future loans will go as smoothly.
If I had to pick one thing I particularly liked, it has to be the quick response by email and v.m. Nikita was great!
Jessica was always very prompt in responding to my questions and very pleasant to deal with, she made a very stressful activity much easier to deal with.