Good rates. Everyone was professional, prompt, and courteous.
Always answered emails very promptly and in a professional manner.
Navia was very thorough and pleasant. I had confidence in her ability to handle my loan.
Everyone that I had communication with was very helpful and provided information concerning the loan process. Thanks to all.
All associates worked fast, hard, and diligently. Both Melanie and Kourtney were superb. One of the easiest refinances I have ever been through.
Being constantly updated and informed was so helpful and appreciated!
Lukas was incredible! Clear concise, prompt. Always responded immediately! I am a retired new home sales agent and only encountered his high level of service once before!!
P.S. All of your staff was excellent! I am very impressed. Thank you!
Nikki communicated with me perfectly. She always promptly returned emails and was very clear in explaining the process.
Ileana kept me informed during the whole process. She did an amazing job.
Associates were always quick to reply and kept me well informed.
Outstanding service from the following persons: Irma, Mari, Angelica, and Christine.
Essentially everything Jen did was great. She was extremely helpful.
The Aimloan representatives were always courteous and communicated. We would do business with Aimloan again.
Everyone was so responsive every step of the way! We closed so quickly because the team worked like a well-oiled machine. Thanks for everything!
Vanessa was extremely responsive, helpful and kind.
Annalisa and all the other folks were very professional and courteous. They really worked hard on my loan. Keep doing what you do.
All of the employees were courteous and helpful in this refinance process
Responded quickly to my questions and the status of documents I faxed in. They kept me well informed throughout the entire complicated process.
Jenny was very helpful and answered my never ending questions.
The entire process went very well. All associates were prompt and professional. Much more competitive than our local market and still very convenient. Closing agent came right to my house. Done deal in less than 30 days!
Luis was always professional, responded to our called and messages promptly, and took the time to answer our questions. Our refinance closed on time and I felt the process went smoothly. Luis was easy to work with, and I wouldn't hesitate to work with him again or recommend him to others.
Donna was fantastic! She was always available to answer any questions. The entire process was very smooth. I highly recommend AIM and would use them again without question.
Lauren was very patient walking us through the steps and responsive to emails.
Jay and Kelli were excellent reps. They took away some of the unease of an internet loan.
Everything was outstanding. Thank you for the tremendous service!
I am writing to commend and thank the AimLoan Team on the exceptional job they performed refinancing our home loan. The refinancing was performed extremely well, professionally, effectively, and the entire process was spectacular.
In particular, I want to personally thank Linda, Beth, Bernice, and their support team of professionals. These aforementioned experts performed admirably, were considerate and caring, professionally answered all my questions, and treated me and my wife with respect and dignity. As such, these ladies, and your entire team of Subject Matter Experts, are a tremendous credit to the AimLoan name.
I would like to commend two of your employees, both of whom were pleasant, helpful, knowledgeable, and a pleasure to work with. They are Khola and Robert.
Both April and Kourtney were kind, friendly, helpful, and efficient!
Each person kept the lines of communication open. They answered all questions.
Erica and Mari were outstanding. Mari even stayed after hours to help me at one point.
All the associates on our loan were great. I am so impressed with the service. I will recommend AimLoan to anyone. I am in the mortgage business. This was the easiest loan I have ever had. Seriously.
Communication was great from all associates. We were kept well-informed throughout the entire process.
Jacylyn was VERY knowlegeable and responsive. She answered detailed questions very well and showed deep understanding.
I was impressed with all associates at all steps in the loan process. Hands down the best way to acquire a loan.
Everything was good, but the speed of the process was impressive. As fast as we could provide the paperwork, steps were completed on the AIM side.
Outstanding customer service. Easy access to my loan specialist. Ashanti - she's the best.
My very first contact with AIM sold me on your company. She was capable and put me at ease. Linda and Hannah handled my case expertly.
Cierra and Khola were great. Cierra in particular was very detailed in her responses and very quick to respond, and everyone really knew the business and the process.
I felt informed the whole time and I liked working through email.
I was checking refinance rates through BankRate.com when I found this company. I did a little research to make sure it was legit. My own bank contacted me during this time to refinance but could not touch the rate so I proceeded and am very pleased with the service and rates I received. I will recommend AimLoan.com to anyone looking to do refinance. Thank you!
Kelly and her team did an outstanding job throughout the process. Special acknowledgement to Jenny.
Donna was fantastic! She was extremely helpful and quickly responded to any concerns we had! Thank you!