Ashley and Rick were very helpful all throughout the process.
All questions and concerns were answered very fast… I have done 4 refi’s in my life and you all where the best all the way.
Communication about the status of my loan was very good, I was very happy about that.
Josh was always on top of things and communicated clearly.
Janice and Stephanie are very helpful, knowledgeable and prompt in responding to emails.
I was especially pleased with Esther's assistance throughout the process, she was helpful.
Even after our loan had funded, Josh continued to be responsive to my questions and helped to the best of his ability.
There's a reason for all the 5 star ratings. They really are great to work with. Great rates, great communication, easy flow of process. I think this was the third time we refinanced with AIM. We didn't even consider looking anywhere else.
My loan processor, Sogol, was outstanding. Throughout the process, I was utterly impressed by how professional and conscientious she was. I came at this with a terribly tight time frame & she helped me every step of the way to keep it on track with timely emails and phone calls, and very quick action on her end. I had the impression that more than once she worked beyond her regular work hours to help me complete a key step to keep the process moving along and make certain that I got to my settlement date without a hitch.
Hannah was simply the best. The most efficient, dedicated employee we have experienced. She performed her assignment with such ease and expertise, the entire experience was substantially less stressful.
Very timely responses to questions, this lender is exceptionally customer focused with knowledgable staff.Closing was very efficient...
Thank you, Amanda!! We love our new home - thanks to Aimloan for making it happen!!!
So far, AimLoan is a TOP NOTCH loan company, even though they have not approved my loan as of yet. I have high hopes that AimLoan will help purchase my HOME. Thanks again,
It was a wonderful experience working with Ashley. Throughout the process she was a great help in keeping the rate and understanding [certain] situations. Thanks for your hard work and sincerity in keeping the word... Rick was also a wonderful help in guiding us through the documentation and provided timely updates. Thank you very much for your help in getting us through this process.
Josh, thank you so much for going above and beyond for me!
They never assumed that I knew what I needed to do, they checked in often, and kept me on point and aware of all deadlines.
All of them understood the process well and system worked flawlessly.
Beth was extremely helpful and always kept us informed about what was going on and what was coming up next. We had a great experience and would recommend AIM to anyone who is looking to do a refi!
I worked with a group of employees on my loan, while Melissa being the point of contact. She and all her colleagues were very easy to work with, [there were] no hidden items and [all were] honest. I was very pleased with them.
Worked with me around my schedule. Flexible with communications.
Luke was exceptionally responsive, polite and helpful. I have obtained loans from AimLoan several times over the years and Luke was by far the best employee I have dealt with.
The entire group was always friendly and made you feel comfortable to talk to.
Robert was the best processor I’ve ever worked with! He was very responsive and communicated excellently. I will use him again soon!
I really appreciate the constant communication of the status of the loan.
Stephanie was always friendly and informative. It was helpful that she was on Pacific time!
All our contacts were excellent, expedient, informative, pleasant and top notch! Processing was fast and painless.
Thank you for all your help with our loan. I appreciate closing on time. I'm going to miss my daily emails from you Donna!
Amanda was very pleasant no matter what time of day I called.
Ashanti was very professional but also very friendly and made the experience quick and simple.
Sogol took time to explain all options patiently and knowledgeably. She was excellent to work with.
The process never stalled and the communication was excellent.
Every Aimloan team member that I worked with was excellent!!! Communicative, responsive, helpful, and friendly!
Everyone we dealt with was professional, friendly, and responsive. We were extremely impressed with the speed and efficiency of the entire process. Tamanna was incredibly helpful and responsive making the entire process flow quickly and smoothly. She did a fantastic job as did her collegues.
Tamanna was excellent in providing customer and answering questions.
This has got to be the one of the smoothest transactions I have dealt with ever. There has never been a point in this purchase process where I did not know what they needed, and we were constantly being updated with any changes. We appreciate the transparency, the communication, and the speed. Big thank you to Donna for being on the ball.
Aimloan always surprises me on the pleasant side...Amazing turn around time.
Gionne was very prompt at keeping me up to date on everything I needed to do... This was my 3rd refi with your company, and definitely the smoothest!!!