This is our second loan with AIM...we refinanced about 8 years ago and now just bought a retirement home. They were great, from Kourtney to Amanda, they were attentive to phone calls and emails.
All of the Aimloan.com reps we worked with were knowledgeable and worked fast to keep the loan process moving along.
Always kept us updated on the status of our application.
Esther was amazing and could have done no better. She is a hard worker and informatice. I had complete confidence in her that everything would be done right.
Jen kept us on track and informed us every step of the way. Very efficient and professional!
April processed my loan as quickly as possible and responded promptly to all of my questions.
Angie and your whole team were very professional and made the process very easy.
Robert was very thorough in explaining particular requests. He was polite and knowledgeable. Excellent rates. Khola was efficient as well.
Josh went the extra mile to help me when I had a question about the title company's process and to clear up an issue with them. He followed up from his end to be sure I got a response.
Hannah did a great job keeping me informed. The process was quick and painless.
Ashanti, Jay, and Lashar were all outstanding! They made it a quick and easy process. I especially appreciate the informative emails, great communication with my title company, and they were very speedy.
Great job. All people involved were very helpful and professional.
Hannah did an amazing job keeping me up to date and if there was any other information needed.
Esther was very prompt to answer my questions and get me all of the answers I needed.
They worked quickly with us as we were tight on time. Very friendly and professional.
Erica and Angie worked really well together. Angie did great sorting through docs and pre-emptively getting everything underwriting would need. Erica was awesome and prompt with communication! I can't image going with any other lender! Lowest rates and fees, and more importantly a ruthlessly efficient process that makes it easier than ever to get this done!
Thanks to all of you for helping to choose, process, and close our refinancing! I'm regularly impressed by the efficiency and friendliness of the team and the ease and transparency of selecting and closing loans with you. Each of you have been a pleasure to work with. So, thank you, and I look forward to working with you all again!
Angie was excellent at communicating and keeping us up to date.
Bekki, Sara, Hannah, and Jodi were the best. The best customer service! 10 out of 10 stars.
Wow! Never been easier and never as efficient as this process. Even closing while out of state was done with no hassle.
I would like to extend a personal thank you for all of your help and dedication. Sondra and Bry were very courteous and professional at the same time. It made this experience an easier process working with both of them. I am very grateful to have worked with them.
All of my contacts were speedy and coursteous. This is my third loan with Aimloan and I am convinced they are the best at the online mortgage experience: great rates and great service.
Awesome work! Great communication and very clear directions. Tanya and Linda did a phemonenal job! I will definitely use your great service again. Thank you for a great experience.
Both Kelly and Tanya were fantastic. Tanya was a great advocate for us.
At each step of the process, we were notified of the loan's progress. Each time they needed something and I sent it to them, they acknowledged receipt of it. I found the staff to be very helpful and responsive. All in all it was a pretty smooth refinance, one of the best I have experienced.
Donna was great from beginning to end in guiding me through the process.
The overall process was easy and quick. Tamanna was great.
Tanya was very helpful keeling us on track and moving the process forward. We were very happy with everyone involved. Your Aimloan team worked seamlessly and made themselves available whenever we had questions. Kurt was especially helpful getting us on the right track from the beginning. I spoke with him several time in the prior months and decided to go with Aimloan. His knowledge and clear explanations oh the VA loan process were extremely beneficial. We are greatful for everyone on the team, outstanding job!
Luke was particularly pleasant and patient with us as we ere in Colorado for 2 wks with no or limited internet / cell. He was very kind and efficient.
Everyone did a great job. Olivia was especially professional, polite, and prompt with email correspondence.
Very fast service (relatives started a refi loan w/another company before we did; we completed the refi first!).
April answered every question we had and was so responsive during our loan process. She is a truly exceptional employee and such a valuable asset to your company!
Great service; great deal on a mortgage; AIM saved me money.