I was pleased with the whole team
Sandy was such a pleasure to speak to. She was always very informative, patient and kind. She walked me through every step of this process. I’m very grateful to her.
Lukas was extremely professional. He answered all of my questions quickly and concisely. He was completely on top of everything. Great overall experience.
I've got to send a quick note of a very satisfied, and somewhat amazed, new customer. The simple and mainly painless effort this refinance was combined with the professional and timely nature of you and your team is flat out amazing. I've got to admit I was prepared for some kind of delay, additional paperwork or something. It never happened.
Kelli was not only responsive and efficient but also an absolute pleasure to deal with. Totally satisfied with her work.
I was impressed how the transition to Betty happened when Robert went on vacation. The team did not miss a beat.
Khola always returned my emails with precise rates and fees
If I had to pick one thing I particularly liked, it has to be the quick response by email and v.m. Nikita was great!
I found Elizabeth to be friendly, professional, hard working and easy to work with. I hope any future loans will go as smoothly.
Diana was exceptional and a joy to work with. She should be highly commended.
She was very thorough, knowledgeable and competent. She did not hesitate to seek advice.
Jessica was always very prompt in responding to my questions and very pleasant to deal with, she made a very stressful activity much easier to deal with.
Elizabeth went beyond the call of duty, most times than I can count. Elizabeth made the Refi process easy! Kourtney was outstanding also.
Stephanie Rocks! We were in a time crunch and she delivered! We are so appreciative of Stephanie; impeccable service! Thank you!
I just wanted to thank Sondra for all your help. I am really happy and impressed on how easy and stress free your team made this process feel ...Thanks again!
Jessica was timely and attentive and pleasant to work with
We have had multiple transactions with AIM and each time have received exceptional service!
Excellent follow up and updates. Your staff was on top of every step.
Lukas and Jay were so helpful through our entire home buying/loan process. Very pleased! Constant loan process updates, very on top of things!
Esther was amazing! Whenever I had questions she was really good at getting back to me with the answer. A joy to work with! Everyone I worked with was awesome! They all worked together with the title company to get our loan funded and recorded early in the morning!
Kelly, Kate, Sarah, Emily, Barbara, Danielle – all did great!
Education on every step clarified concepts and helped make decisions.
Everyone I dealt with was very nice and was patient with me during a few stressful situations.
Shana was great all the way. I am extremely pleased.
Communication was top notch! Andee, a well as the rest of our team kept up apprised of the situation and where we were in the process regularly. They were approachable and all our questions were promptly.
Answered questions in a timely fashion, helped to solve potential problems.
Everyone was friendly and helpful. Responded to email very quickly too.
Erica was very low pressure before we committed but still extremely friendly and helpful.
Both Lukas and Lauren were very knowledgeable and a pleasure to work with.
I was really impressed with Jennifer – she is a professional and very patient!