April was exceptional. She communicated any of my concerns and her timelines were on point.
All associates were knowledgeable, friendly, and very helpful. The transactions went very quickly, yet smoothly.
Both Erica and Amanda kept me advised and in the know at all times.
Hannah was great at keeping us updated during the loan process. She was very accommodating.
Nikita was amazing, I was beyond impressed with everything she did to make this a smooth and simple process.
Both Sheema and Shana were always friendly, professional and quick to respond, always addressing my questions.
I was particularly pleased with the consistent attitude of openness, transparency, clear explanations and flexibility of each person I spoke with.
All of my questions were answered in a timely manner. As a first time borrower, they walked me through the entire process. It was actually much easier than I expected.
Sogol was very responsive and helpful during the entire process. She is fantastic!
AimLoan associates are honest and help the customers to the best of their abilities. I love AimLoan.
Associates were excellent! Sheema is the best and the whole team is great. I’ve never had better service anywhere. Shana was also great.
Every associate is excellent. Rick is outstanding! Overall process is efficient.
Both Bekki and Dominique were always very helpful and quickly responded to all of our questions.
Associates were always very positive and super professional.
Associates were all very helpful and responsive. I was impressed by how well organized the final documents were.
It was a quick close and all the staff worked hard to make sure everything was ready in time.
Prompt answers and being well prepared helped close our loan on time.
Associate kept me updated and responded to my messages.
Everything was done very quickly and efficiently.
All of your associates were very courteous, helpful and knowledgeable.
Robert is great to work with. He was very helpful and kept us fully informed on the status of our loan.
Kelli was friendly, attentive and exemplary in her knowledge and ability to process my loan for a successful funding.
I have had a second mortgage over the years and AimLoan.com is by far the most accommodating and efficient. Jen and the team were extremely professional and responsive throughout the entire process.
Sondra and Tanya were outstanding, professional, knowledgeable and helpful. They always promptly answered our questions.
Lauren always answered my calls and my questions. I am very satisfied with customer service and speediness of my loan.
Robert was very helpful and was willing to make any adjustments as needed.
Quick follow up. Knowledgable on the product. Extremely seamless!
Olivia was extremely responsive and professional. I was very impressed with how smooth the process was.
Answered all my questions to the best of their ability.
Sara was very responsive. She was kind and pleasant on the phone. I appreciated the one on one contact. I especially appreciated the emails updating me on the steps.
Olivia was great. She was incredibly responsive and helpful.
Olivia was incredibly prompt and informative in her correspondence with us during the refinancing process.
This was the 5th home we have purchased and by far this experience was the most pleasant. Esther was so informative and on top of everything. Thank you! Give her a raise and promote her!!
Nikita was very helpful and responded quickly on all e-mails and phonecalls.
I was always able to set someone on the phone when I need help or had questions.
I was surprised by the timely responses and helpfulness of everyone I dealt with.