Very friendly and professional.
All of the associates were very prompt and helpful in closing the loan in a timely manner.
Kelli communicated on weekends [and] evenings, and she really went above and beyond.
Everyone went the extra mile, when the paperwork was incomplete, to educate me and lead me through what to do.
Luis was very prompt in answering all my questions. I asked a lot of them too. :) Made the entire process as painless as possible.
Great job... as usual. Due to falling interest rates and this latest situation, I have refinanced several times throughout the years. I have used others before finding Aimloan. After my first experience with Aimloan, I was so satisfied I referred many others to you and never looked elsewhere again. When my latest situation arose, I never even considered other options and went straight to proceed with Aimloan. You did not disappoint and again delivered outstanding service. I specifically appreciate this team, but have to say my experience has been consistent dealing with others from Aimloan in the past. This speaks to a very well run company overall.
Since we don't use the computer universe easily, I know it was harder on your crew to adjust to our hard copy/fax/email attachment print outs only, but they persevered with our needs.
Robert was on top of this entire process and put my mind at ease.
It was a great pleasure to work with Esther. She is the best asset to your company. My appreciation and thanks to her for her dedication and hard work.
Kelly was outstanding to work with. She was very responsive, accurate and always followed through.
AimLoan kept us updated the whole time throughout the process.
The constant communication and updates were amazing. Everyone was very friendly and knowledgeable. Great overall experience.
Everyone was prompt in answering questions and were very courteous
Everyone did a good job, especially Amanda and Kourtney. Your employees understand the urgency of customers and they do everything possible to help them. I can just say that simply you have great service.
Oh my gosh it was such a great process! Everyone was helpful and responsive. I couldn’t have asked for a better or faster experience.
Ms. Erin is very friendly and knowledgeable. She helped us from the start until closing of our mortgage. If everyone in the company is like her, I believe customers will be happy.
It was friendly. Documentation and closing were done on time. Informative, explained very well and followed up.
Mari & Becca both had excellent communication with us. They responded to emails very quickly and would call us to clarify anything.
Everyone was very helpful and polite. Chelsea stepped in and helped with the confirmation to keep things moving.
I have a hard time hearing and Joleena was gracious enough to email me when I asked for one.
All associates were professional and responsive and kept me informed!
Helpful approach from Sean, Jill and in the background, Mr. President, Vince. Sheema played her part within her limits. I have special regards for super-efficient and graceful Janice.
Always kept in touch, kept me updated and processing was fast
Very helpful and patient with all my calls asking for help, and updates!
Hello Sean, i just wanted to send over some feedback on my loan process with Donna.
I've gone through the loan process a couple of times and felt this was the smoothest ever.
I was placed with Donna as my processor and have nothing but positive things to say about her. She was available (within minutes) of my emails and phone calls and was very knowledgeable of the process.
I would and will definitely recommend her to everyone.
Thank you aimloan!
Both Erin and Ashley were very pleasant to deal with. Both were very competent and helpful answering any questiosn I may have had.
Both Janice and Donna were extremely responsive, kind, and always on top of things.
Beth was very helpful throughout, patient in answering my questions, and very quick to respond.
Jacylyn could not have been better. She made the experience one of the best I've ever had.
Every one of them [AIM Associates] was wonderful! All of my questions were answered and in a friendly, clear manner.
Cierra was so easy to work with and helped us close in a timely fashion despite setbacks.
All were very helpful and always responsive. I always knew what stage of the process we were at. Robert did an awesome job making sure we closed on time. Always courteous.