Christine was very helpful in answering my questions and returned my calls quickly.
Very courteous and quick to respond to messages and calls. Thea was patient and knowledgeable.
Everyone was great. Lukas was great and responded to all of my questions. He stayed on top of everything. I never had to wait or worry.
Great service; quick response; great website to check loan status; automatic email updates.
Esther was great! It is hard to find such great customer service like hers anymore. Make sure you never lose Esther. She is an asset to your company. If I could give her a raise, I would :-)
Cierra was fantastic! Very professional and kept us in the “loop” throughout the entire process… Absolutely the best financing experience I have ever had.
Cierra took time to explain and did not rush through the call.
Andee was extremely helpful in keeping me updated on the progress of my loan.
All were very friendly and professional, of particular note, both Ashley and Stephanie.
Erica was very helpful with explanations. Thank you Erica! I feel I received a great price on my refi!
Angie was so accomodating. I called her very frequently and she was always friendly and patient. She made me feel respected and listened to.
All of the employee's were very kind, helpful, and pleasant to work with.
Each associate was prompt, kind, helpful and professional!!
I was very impressed with how fast our loan closed and how up-to-date I was kept in the process.
Robert was very knowledgeable and explained the process. He was very timely in returning phone calls and emails. This was by far, the easiest mortgage transaction we have had. We will definitely be a return customer. Thank you!!
Everyone I spoke to or emailed was courteous and helpful and answered my questions clearly and without condescension. Sondra and Vanessa were great.
Thanks to Hannah for her dilligence and promptness.
The overall promptness in returning calls was a pleasure.
Excellent and quick communication. Cierra was awesome. I felt like her only customer.
Lukas and Kelly are amazing! Kelly was prompt, courteous, and knowledgeable of the process. Best service ever and lowest rates!
Prompt responses to my inquiries and excellent service. The entire team of Donna's was a pleasure to work with.
April was extremely knowledgeable and helpful through the entire loan process.
Moved things along very timely and kept me informed every step of the way.
Stephanie was wonderful! She helped me stay calm and informed. She answered any calls and questions I had immediately as they arose. She was a pleasure to work with!
Ashley was highly responsive and made sure the entire process went smoothly. A++ service!
I really appreciated how quick and easy the entire process was! My easiest mortgage yet!
Robert was extremely helpful. The responded quickly and kept me informed. I felt like I was dealing with my hometown bank. Very knowledgeable about the loan process.
Everyone we dealt with at AimLoan were friendly, helpful, and knowledgeable… Everything was great.
Brian kept us posted. We always knew where we were and what was needed. Excellent service.
Everyone was friendly & courteous. They answered all questions I had.
I would like to say thank you for everything you did to help with the process of my refinance loan. It was a pleasure working with you. Heather made the process smooth the entire time and answered all questions…Again, thanks for all of the help and hard work you did. It is much appreciated.
Everyone at AimLoan was very helpful and knowledgeable throughout the process.
Christine was very helpful during the entire process.
Kathryn always assisted me and answered any questions I had and if I didn't reach her immediately, she would call back. Excellent communication and availability.
Excellent communications and correspondence throughout the entire process.
Natasha did a great job keeping me up to date on the status and what I needed to do next. All of the associates were friendly and professional.
The prompt replies to my emails to keep me updated were really good.