Prompt replies, extremely friendly, very informative. Had a processor change mid-loan and it was a very smooth transition!
Outstanding process! Congrats on great staff! Sogol was excellent!
My loan processor was knowledgeable and was prompt in answering my questions. The 12-step status update was helpful.
Lukas was extremely professional. He answered all of my questions quickly and concisely. He was completely on top of everything. Great overall experience.
Everything! Ileana was knowledgeable, accessible and on top of everything! Give this lady a chance!
Sandy was such a pleasure to speak to. She was always very informative, patient and kind. She walked me through every step of this process. I’m very grateful to her.
Brian was terrific through the entire process. He managed to be both friendly and professional at the same time.
Khola always returned my emails with precise rates and fees
I was impressed how the transition to Betty happened when Robert went on vacation. The team did not miss a beat.
Kelli was not only responsive and efficient but also an absolute pleasure to deal with. Totally satisfied with her work.
I've got to send a quick note of a very satisfied, and somewhat amazed, new customer. The simple and mainly painless effort this refinance was combined with the professional and timely nature of you and your team is flat out amazing. I've got to admit I was prepared for some kind of delay, additional paperwork or something. It never happened.
Diana was exceptional and a joy to work with. She should be highly commended.
If I had to pick one thing I particularly liked, it has to be the quick response by email and v.m. Nikita was great!
I found Elizabeth to be friendly, professional, hard working and easy to work with. I hope any future loans will go as smoothly.
She was very thorough, knowledgeable and competent. She did not hesitate to seek advice.
Jessica was always very prompt in responding to my questions and very pleasant to deal with, she made a very stressful activity much easier to deal with.
Stephanie Rocks! We were in a time crunch and she delivered! We are so appreciative of Stephanie; impeccable service! Thank you!
Elizabeth went beyond the call of duty, most times than I can count. Elizabeth made the Refi process easy! Kourtney was outstanding also.
I just wanted to thank Sondra for all your help. I am really happy and impressed on how easy and stress free your team made this process feel ...Thanks again!
We have had multiple transactions with AIM and each time have received exceptional service!
Education on every step clarified concepts and helped make decisions.
Kelly, Kate, Sarah, Emily, Barbara, Danielle – all did great!
Excellent follow up and updates. Your staff was on top of every step.
Jessica was timely and attentive and pleasant to work with
Lukas and Jay were so helpful through our entire home buying/loan process. Very pleased! Constant loan process updates, very on top of things!
Esther was amazing! Whenever I had questions she was really good at getting back to me with the answer. A joy to work with! Everyone I worked with was awesome! They all worked together with the title company to get our loan funded and recorded early in the morning!
I was really impressed with Jennifer – she is a professional and very patient!
Shana was great all the way. I am extremely pleased.