Timely responses to emails and phone calls throughout the process.
Every associate I spoke with was extremely helpful and knowledgeable. They helped me understand exactly what to expect at each step of the loan process.
We were very impressed with Sheema, she was very responsive and always kept us informed along the way.
All associates responded immediately to phone calls and emails.
Angie and Kelly worked hard to get our loan closed on time, they gave us a good heads up on what we needed to provide and kept us on track. Thanks to both of them!
Andee was excellent from start to finish, prompt and professional.
Kelvin was responsive to questions and he was very professional and helpful.
Sogol was excellent, very attention to detail oriented.
The entire process was done very well. Thank you for the efficient service.
Easy and quick loan process, with efficient and quick responses to email's. Everyone I dealt with in the process was very informative and friendly.
Kathryn was extremely responsive to all of our questions, we appreciate all of her hard work!
Everyone was very responsive in order to ensure a quick process.
I am very pleased with the way my account was handled and you are all doing a great job. Thumbs up for Ashanti! Thank you for the job well done!
Your team of people make a painful process painless! Thank you again for a wonderful experience.
Esther was very helpful in closing within three weeks, completing every milestone and communicating with me effectively and exemplarily
The staff was very friendly and accommodating especially given a time difference.
It was a pleasure to have both Bekki and Sandy guide and help me throughout the process. Their professionalism and communication was superb and because of it I got to close earlier than planned. I will definitely recommend AIM's service.
Besides the low rate, I went with Aim Loan because of the initial contact I had with Khola. When we spoke, he answered all of my questions without trying to obtain lots of information like other lenders and did not push at all. It was refreshing!
When we were not on top of submitting information needed, representatives were in contact to be sure we stayed on track for our closing date.
Always explained things well and always answered questions. Did not hurry me off the line.
Cierra was very helpful as we proceeded through the steps of our loan.
Judy was very proactive and great at getting back with me if I called and she was unavailable.
Erin worked hard to meet our short term deadline and was quick to respond.
Kate was very courteous, knowledgeable, and friendly. She was very quick to respond on any given question.
Processor, Hannah, was great! She was very thorough in explaining and keeping us informed; she was very friendly.
Lauren did a great job in advocating for me and making sure that underwriting understood my information.
Judy went out of her way to answer my questions during teh process. She was very helpful and always responded quickly.
Olivia was very prompt, professional, and a pleasure to work with.
My loan officer worked with me when my dad's illness kept me from returning paperwork on time.