I was really impressed with Jennifer – she is a professional and very patient!
Shana was great all the way. I am extremely pleased.
Both Lukas and Lauren were very knowledgeable and a pleasure to work with.
Answered questions in a timely fashion, helped to solve potential problems.
Erica was very low pressure before we committed but still extremely friendly and helpful.
Everyone was friendly and helpful. Responded to email very quickly too.
Communication was top notch! Andee, a well as the rest of our team kept up apprised of the situation and where we were in the process regularly. They were approachable and all our questions were promptly.
Everyone I dealt with was very nice and was patient with me during a few stressful situations.
Stephanie- I have spent time working in the mortgage industry, even managing the finance arm of ***** mortgage. I can tell you whatever you are paying Heather, it’s not enough. In today’s world, customers expect to have a great value in addition to the great product and service. The experience I received from AIM and in particular Heather has been, in my opinion, unmatched. Getting a mortgage on a new purchase is already stressful and being able to relay on AIM and my processor to be honest, fast, and on top of things, gave me great relief. As long as you keep people like Heather, AIM will become the number one destination for home loans.
Everyone was very easy to work with. Erica was very helpful getting the application process started.
April was exceptional. She communicated any of my concerns and her timelines were on point.
All associates were knowledgeable, friendly, and very helpful. The transactions went very quickly, yet smoothly.
Both Erica and Amanda kept me advised and in the know at all times.
Hannah was great at keeping us updated during the loan process. She was very accommodating.
Nikita was amazing, I was beyond impressed with everything she did to make this a smooth and simple process.
Both Sheema and Shana were always friendly, professional and quick to respond, always addressing my questions.
I was particularly pleased with the consistent attitude of openness, transparency, clear explanations and flexibility of each person I spoke with.
All of my questions were answered in a timely manner. As a first time borrower, they walked me through the entire process. It was actually much easier than I expected.
Sogol was very responsive and helpful during the entire process. She is fantastic!
AimLoan associates are honest and help the customers to the best of their abilities. I love AimLoan.
Associates were excellent! Sheema is the best and the whole team is great. I’ve never had better service anywhere. Shana was also great.
Every associate is excellent. Rick is outstanding! Overall process is efficient.
Both Bekki and Dominique were always very helpful and quickly responded to all of our questions.
Associates were always very positive and super professional.
Associates were all very helpful and responsive. I was impressed by how well organized the final documents were.
It was a quick close and all the staff worked hard to make sure everything was ready in time.
Prompt answers and being well prepared helped close our loan on time.
Associate kept me updated and responded to my messages.
Everything was done very quickly and efficiently.
All of your associates were very courteous, helpful and knowledgeable.
Robert is great to work with. He was very helpful and kept us fully informed on the status of our loan.
Kelli was friendly, attentive and exemplary in her knowledge and ability to process my loan for a successful funding.
I have had a second mortgage over the years and AimLoan.com is by far the most accommodating and efficient. Jen and the team were extremely professional and responsive throughout the entire process.
Sondra and Tanya were outstanding, professional, knowledgeable and helpful. They always promptly answered our questions.
Lauren always answered my calls and my questions. I am very satisfied with customer service and speediness of my loan.
Robert was very helpful and was willing to make any adjustments as needed.
Quick follow up. Knowledgable on the product. Extremely seamless!
Olivia was extremely responsive and professional. I was very impressed with how smooth the process was.